Erica Ortiz
Erica Ortiz at Toyota of Tampa Bay

Erica Ortiz

Service Director

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

Contact Me
4.1
49 Reviews

Dealership Experience

4 yrs

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

4.1

49 Reviews

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49 Reviews of Erica Ortiz

July 10, 2025

Dealership Rating
Employee Rating

No respect for customer and service advisor was so mean and they took for ever for my oil change even though I had an appointment More

by BHARWANIR
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Recommend Dealer
No

June 10, 2025

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Good service , the advisor David Mendoza made it easy and efficient. Everything was made on time and perfect. Toyota of Tampa Bay has been my dealer since 2011. More

by Rubeana23
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Recommend Dealer
Yes

Other Employees Tagged: Harvey Mondragon, Elga Matos , David Mendoza

April 12, 2025

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I had a very pleasant and unexpected casual encounter with administrative assistant Carly McCall. It was indeed a pleasure-although not seen her in person-but in telecom communication-she was very pleas More

by John Borisow
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Recommend Dealer
Yes

February 04, 2025

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Taylor was great. I’ve had my vehicle serviced there for years always a great experience. More

by KELLYALTER23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Caivano, Taylor Francis , Dino W. Birjas

December 12, 2024

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Great service and I enjoy that your waiting area is comfortable and provides hot food. This makes the time go by faster More

by JIMMYSERRANO
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Recommend Dealer
Yes

December 01, 2024

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Good and quick service. No issues. Very helpful. Did what needed to be done well More

by EMREF
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

November 30, 2024

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This was my first encounter with Norman. I hope he is just as honest as Josh Fuller and Jarod Thorman were, he will be fine. I prefer to stay with one advisor. I trust the advisor will not More

by PATTIE1P
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller, Jarod Thorman

October 31, 2024

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Excelente servicio. Poco el tiempo de espera. Cumplieron con mis expectativas. Mucha amabilidad y respeto. More

by CLUZORTIZ
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Santiago

October 22, 2024

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Service was great the rep took time to make sure the service was good and correct More

by RJOHNSON1164
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Recommend Dealer
Yes

October 12, 2024

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Employee Rating

Excelente la atencion al publico y la ayuda que he recibido por parte de todos los trabajadores More

by VFRANHER21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Wilmot, James Wolf, Victor Nieves, Filipe Rocha , Dino W. Birjas, Freylen Hurtado

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