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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
92 Reviews

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.6

92 Reviews

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92 Reviews of Erik Favela

July 16, 2026

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Employee Rating

Everyone there was very friendly and helpful. Eric was very nice to work with while there. More

by LAMON.SUSAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 17, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your visit was a great one, and that Eric was super nice to work with a well. Our goal is to ensure great customer service, and ensure customer satisfaction. We're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 07, 2026

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Employee Rating

Service department is very professional No overselling and deliver service according to schedule and on time More

by MEYERCONSULT
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Service Time
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Recommend Dealer
Yes
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Jul 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that our service department was very professional! Our goal is to ensure that our customers are met with expert care and a friendly face, and fast professional service-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 06, 2026

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Employee Rating

Always a pleasure. .love the inspection report..a friendly staff...oil change price too high More

by CCULOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos, Tyler Schulz

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Jul 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We are glad to hear that it's always a pleasure when you service with us, and that you like the inspection video! Our goal is to ensure a friendly and transparent visit, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relation Team

July 02, 2026

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Employee Rating

Erik is wonderful not Tyler I made a mistake and said Tyler but it is Erik More

by WILLIAMS1258SA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that you had a great visit, and that Erik was wonderful! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 02, 2026

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Employee Rating

I’m so sorry it was not Travis it was Erik that helped me he was kind and help so all the credit goes to Erik not Travis More

by WILLIAMS1258SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Erik was a great help during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 29, 2026

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Employee Rating

Great service as always and Gus is a terrific service representative to deal with in the service department. A+++ More

by hvgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jul 03, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are glad to hear that Gus was great and that the service was great as always! Our goal is to ensure great workmanship and an unparalleled customer experience-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 23, 2026

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Employee Rating

Service was excellent. We always use Patrick Hyundai for servicing our vehicles. Never had any issues! More

by sherryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

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Jun 23, 2026

sherryh responded

Erik in service is exceptional. He's extremely courteous and lets me know what needs attention within a certain time frame and what needs to be addressed in the future. He explains everything in detail and answers any questions regarding maintenance. I will always ask for Erik in service!! Manny Diaz, in sales is excellent. He's always available for help with purchasing a new or used vehicle. He's also helpful with any service questions you might have. We've purchased 3 cars from Patrick Hyundai and Manny will always be our sales person !!

June 19, 2026

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Employee Rating

Good service and nice, helpful employees. Only complaint is the waiting area needs to be larger More

by TRIPPLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are thrilled to hear that your visit was a great one, and that you received great service and that the employees were nice and helpful. Our goal is to ensure a stress free and welcoming visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

Dealership Rating
Employee Rating

Very friendly and efficient - honest about what needs to be done I feel they are really trying to help me keep my car working smoothly More

by 1JKANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your visit was a great one, and that the service team was friendly, efficient and honest! Our goal is to ensure a efficient and transparent visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 18, 2026

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Employee Rating

Took great care of my car. Had us in & out in record time with recommendations on what I’d need next visit. More

by KSYNDER0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that we took great care of your car and that you were in and out in record time! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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