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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
116 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

116 Reviews

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116 Reviews of Gus Rozos

July 08, 2026

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Employee Rating

Everything went extremely smooth. They looked at my car, found out all the items that needed to be taken care of, and gave me the cost of each one which I could simply check to do it More

by JACKCASTELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schulz

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Jul 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your visit was a great one, and that the team provided a great level of care for you and your vehicle! Our goal is to ensure transparency and efficiency with our service visits, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

July 06, 2026

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Employee Rating

Always a pleasure. .love the inspection report..a friendly staff...oil change price too high More

by CCULOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela, Tyler Schulz

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Jul 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We are glad to hear that it's always a pleasure when you service with us, and that you like the inspection video! Our goal is to ensure a friendly and transparent visit, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relation Team

June 30, 2026

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Employee Rating

Very good service,on time,very professional, very friendly. I am a customer with patrick Huynday since 2007. More

by jamil mouannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service was very good, professional and friendly. Thank you for being a customer since 2007! We truly appreciate you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 29, 2026

Dealership Rating
Employee Rating

Great service as always and Gus is a terrific service representative to deal with in the service department. A+++ More

by hvgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Jul 03, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are glad to hear that Gus was great and that the service was great as always! Our goal is to ensure great workmanship and an unparalleled customer experience-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

Dealership Rating
Employee Rating

Gus is a very helpful person. Listens to my concerns and does his best to get things completed More

by Shallcross.david
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that Gus was helpful for you! Our goal is to ensure a professional and stress free visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

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Employee Rating

Good service and nice, helpful employees. Only complaint is the waiting area needs to be larger More

by TRIPPLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Erik Favela, Mike Vanhoosier, Tyler Schulz

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are thrilled to hear that your visit was a great one, and that you received great service and that the employees were nice and helpful. Our goal is to ensure a stress free and welcoming visit with our service team, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 19, 2026

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Employee Rating

The service professional and fast. I was explained on all the process of repair to my car. More

by omar.escamilla.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Tyler Schulz

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Jun 25, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that the team was professional and fast! Our goal is to ensure a swift and transparent process with our service visits, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 18, 2026

Dealership Rating
Employee Rating

His is always very professional and pleasant to interact with. Do not agree with fee being charged when using a credit card. You agree to accept credit cards and the fee should be part of Cost Of Doing Busi More

by teriruth
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that you had a great visit and that the team is always professional and pleasant to interact with. Our goal is to provide a professional and stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 17, 2026

Dealership Rating
Employee Rating

Organized and polite. I forgot the name of the man waiting on me this time but I have had Gus in the past and he is very helpful More

by Cel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vanhoosier

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Jun 19, 2026

Patrick Hyundai responded

Thank you for the 5 star review! We are glad to hear that the team was polite and organized! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 17, 2026

Dealership Rating
Employee Rating

Pete was very helpful regarding my tire sensor problem. I have another appointment scheduled in two weeks. More

by EMIL.KANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki

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Jun 19, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that Pete took great care of you! Our goal is to provide a smooth and efficient visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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