Erik Lett | Page 6

Erik Lett is the Best! Always greets me bye name like we've Known each other for ever. Takes personal care of my needs since a terrible injury I had. Always greets me bye name like we've Known each other for ever. Takes personal care of my needs since a terrible injury I had. More

by Ktrunkhill Verified Customer Verified Customer

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Great service from great people who took care of my Telluride in most expedite manner! Telluride in most expedite manner! More

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Our concern had to be escalated from the Service Advisor (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point of view. This was the VERY FIRST TIME we receive that kind of customer service from a Manager. If the Manager, who is supposed to be the person in charge to deescalate a situation, reacts that way, that makes me think the staff don’t really care about their customers. This was extremely disappointing. More

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Best service ever! !!! Highly recommend it. You should bring your car here and experience their service. !!! Highly recommend it. You should bring your car here and experience their service. More

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Service was prompt and diagnostics we’re carefully explained to me when I brought the car in for servicing. explained to me when I brought the car in for servicing. More

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Elisa at Kia of Everett did a great job through the whole buying process. David Pruitt at Kia of Everett was especially helpful as well. I would recommend Kia of Everett. Five star experience. buying process. David Pruitt at Kia of Everett was especially helpful as well. I would recommend Kia of Everett. Five star experience. More

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