Erika Paleny

Very professional and pleasant to work with. The buying experience was exceptional. We have bought several cars from Niello. The buying experience was exceptional. We have bought several cars from Niello. More

Report | Print

This dealership really seems to know their BMW’s. No pushy sales people either. If you’re looking for a BMW, go here! No pushy sales people either. If you’re looking for a BMW, go here! More

by CASANDERSN Verified Customer Verified Customer

Report | Print

Tony from sales was really good and accommodating with all my requests and the buy process quick and easy. Also Tyler from product specialists was really helpful in setting up the car and explaining any q all my requests and the buy process quick and easy. Also Tyler from product specialists was really helpful in setting up the car and explaining any questions after buy process. More

by PRADEEP Verified Customer Verified Customer

Report | Print

My experiences with Nielo BMW MINI was good. We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to hel We had a little miss communication with our down payment, but you all were very nice and it was resolved. I just made an appointment with John to help me understand all the technical possibilities of my 2022 Mini SE. Just want to thank all the great people that helped me purchase my new baby. Roxanne Lloyd More

by ROXANNE_LLOYD Verified Customer Verified Customer

Report | Print

Everything was handled efficiently, knowledgeably, and politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! politely. Excellent service in all ways. In 16 years of coming to Niello, have never been disappointed. Great job, guys! More

by EMMYARI Verified Customer Verified Customer

Report | Print

We expected a higher end experience from this dealership. Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We did elevate the problem and were helped out by upper management but I cannot recommend doing business here. More

by AROBERTSHA Verified Customer Verified Customer

Report | Print

Quick to get answers about the maintenance recall and worked hard to deliver the car to Nevada on time. worked hard to deliver the car to Nevada on time. More

by DAGFINN.GANGSAAS Verified Customer Verified Customer

Report | Print

No Owners manual provided. I was told BMW doesn’t provide them anymore. I bought one on EBay. No second key with car. I was told a duplicate had to come from Germany. I g I was told BMW doesn’t provide them anymore. I bought one on EBay. No second key with car. I was told a duplicate had to come from Germany. I got one from the service dept when I brought the car in for minor repair and windshield protection I purchased with vehicle. I emailed the sales mgr prior to this review. No response. More

by Dwolfe Verified Customer Verified Customer

Report | Print

Ryan helped me pick my new car and Brian worked with me to get the best deal. Thank you for helping me get a fantastic car! to get the best deal. Thank you for helping me get a fantastic car! More

by HOFFMAN.SARA Verified Customer Verified Customer

Report | Print

Wonderful knowledgeable staff! Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! T Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! Thank you for everything! More

by ERIN38 Verified Customer Verified Customer

Report | Print