Brian Lonchar

BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK Verified Customer Verified Customer

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Everybody at the Dealership was extremely professional, and friendly. We spent most of our time with Curtis as we looked at several different cars. He was great to work with. Very knowledgeable on the diff and friendly. We spent most of our time with Curtis as we looked at several different cars. He was great to work with. Very knowledgeable on the different models and could not have offered better customer service. Erika in Finance was also great to work with on the paperwork for the purchase. Did a great job explaining the different choices on warranty and service without any pressure to make the choice that fit us best. More

by MARKSEWELL Verified Customer Verified Customer

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It has good service and has good people working there, felt taken care of when getting my car. felt taken care of when getting my car. More

by JCOLMENARES0421 Verified Customer Verified Customer

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My experience ordering my Mini was fantastic- Creed was highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we vis highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we visited the dealership. :) More

by Scott Smith Verified Customer Verified Customer

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I paid for my car in full, with a check, but they took more than two weeks! to process my refund after I had to bring it back. I had to call and email at least five times. Really? more than two weeks! to process my refund after I had to bring it back. I had to call and email at least five times. Really? More

by KEVIN.G.LONG.57 Verified Customer Verified Customer

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The dealership made my car buying experience very enjoyable. The staff working are very helpful and knowledgeable. enjoyable. The staff working are very helpful and knowledgeable. More

by BBBOOM12 Verified Customer Verified Customer

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Very smooth process overall. The team was very helpful over the phone and in person The team was very helpful over the phone and in person More

by GAURAV_BEHL Verified Customer Verified Customer

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It was such a great car buying experience, the whole team at Niello BMW were all so nice! I love my new car!! Thank you so much! at Niello BMW were all so nice! I love my new car!! Thank you so much! More

by ANG.SEL2422 Verified Customer Verified Customer

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Dear Roger,I had the most wonderful experience buying a new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud that these wonderful people as they stand for the proud "Niello" name. They do you and your family great service. I wanted to share their names with you to pass on what assets each of them is to the name Niello. The folks I had contact with were Brian Lonchar, Dalton Richards, Ian Johnson, Andrew Lo, Jacob Reeed and Andrea at the front desk. They are a wonderful team. Kathy and I have been dealing with her indometrial cancer, lymphedema and now frontotemporal dementia.. She's clear of cancer, but having memory, mobility and personality changes. We needed a different vehicle for her to travel in and this wonderful team of kind, caring and very helpful people my our lives better. Hip hip for the Niello name. We send you our very best wishes for a successful 2024.Chuck Cole More

by CCOLE50 Verified Customer Verified Customer

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I’ve been using this dealership for years for my MINIs. Great staff and service. Very attentive. I’ve been a long time customer so they are always willing to work with me. Great staff and service. Very attentive. I’ve been a long time customer so they are always willing to work with me. More

by DOCCORN Verified Customer Verified Customer

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