Erin Smith
Erin Smith at Glanzmann Subaru

Erin Smith

Delivery Specialist / Concierge

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

5.0
16 Reviews
5.0

16 Reviews

Write a Review

Dealership Experience

3 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

16 Reviews of Erin Smith

May 21, 2025

Dealership Rating
Employee Rating

Over the years, Glanzmann has proven to me that they are loyal to their customers. More

by Anita Culbreath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Goodman, Lauren Lange , Marc Sosky

May 22, 2025

Glanzmann Subaru responded

Hi Anita, Thank you so much for your kind feedback and five-star rating! At Glanzmann Subaru, we take great pride in building long-lasting relationships with our customers. It’s truly rewarding to hear that our commitment has made a positive impact over the years. Your loyalty means the world to us, and we look forward to continuing to serve you with the same dedication and care for many years to come. Thank you, Jeff Glanzmann

May 19, 2025

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Employee Rating

Excellent knowledge on the vehicle . Erin was patient and caring about my understanding the automation of my Ascent. She is very friendly and represents your company in the highest regar More

by drbarb22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Miltenberger, Marc Sosky

May 20, 2025

Glanzmann Subaru responded

Hi drbarb22, Thank you so much for your kind words and five-star rating! We’re thrilled to hear that Erin was able to provide such a patient and informative experience as you got to know the features of your new Ascent. She truly embodies the level of care and professionalism we strive for. We're also glad that Miles made the sales process smooth and enjoyable for you. It means a lot to know your family plans to return in the future—we look forward to welcoming you back anytime. Enjoy your new vehicle, and thank you again for choosing us! Thank you, Jeff Glanzmann

May 14, 2025

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Find sales and service staff top notch! Ken Baumbach is professional and responsive to customer needs and requests! More

by Snrosenberg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Glanzmann Subaru responded

Thank you for the five-star rating and valued feedback! We’re so glad to hear that Ken provided an excellent experience for you. Providing great customer service and being responsive to your needs is very important to us. We're glad that was reflected on you during your visit with us. Please let us know if you have any questions or concerns. We look forward to seeing you again in the future. Thank you, Jeff Glanzmann

May 07, 2025

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Employee Rating

Erin Smith provided an excellent session, helping me to navigate my new Outback! She was patient and understnding@ My experience with Glanzman was a also excellent! More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Glanzmann Subaru responded

Thank you, Joan! We’re so glad to hear that Erin provided such a great experience while helping you navigate your new Outback. Patience and understanding are key, and it’s wonderful to know she made a difference. We’re also thrilled that your overall experience with Glanzmann was excellent! We look forward to assisting you again in the future. Thank you, Jeff Glanzmann

May 05, 2025

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Erin’s Professional and knowledgeable service is provided with a courteous and respectful manner. Erin’s pleasant and friendly demeanor facilitates an environment for the customer to understand the complexit More

by edwarddmessina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 20, 2025

Glanzmann Subaru responded

Thank you so much for the wonderful feedback, Edward! We're thrilled to hear that Erin’s professionalism, knowledge, and friendly demeanor made a positive impact on your experience. She truly goes above and beyond to ensure our customers understand every detail, and we're so happy to hear you felt supported. We appreciate your kind words and look forward to assisting you again in the future! Thank you Jeff Glanzmann

April 29, 2025

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Erin was able to show me the areas that I had no idea on how to use. She was very knowledgeable and courteous during our session. After the additional training, my wife and I felt more comfortable with driv More

by tony.valach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Diaczenko , Erick Taing

May 20, 2025

Glanzmann Subaru responded

Hi Tony, Thank you for the great feedback! We’re so happy to hear that Erin was able to guide you through the features of your new Forester and make you and your wife feel more confident behind the wheel. Her knowledge and friendly approach truly make a difference, and we’re glad you took advantage of the additional session. Enjoy every mile in your new Forester — we’re always here if you need anything! Thank you, Jeff Glanzmann

April 22, 2025

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Employee Rating

Erin was a pleasure teaching me about the technology of my car. She was knowledgeable, patient, and a kind soul. Love my car, and even more now with the features I didn't know I had.. Thank you! Jeff my More

by JG
Recommend Dealer
Yes

Other Employees Tagged: Michael Akutah, Jeffrey Richner

Apr 28, 2025

Glanzmann Subaru responded

Wow! Thank you for sharing your wonderful experience with Jeff and Erin. And thank you for your business. We are so happy you are loving your Legacy! Thank you, Jeff Glanzmann

April 21, 2025

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Great experience buying new Crosstrek and learning use of features. Both Erin and Jeff were easy to work with. More

by eferris728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

May 20, 2025

Glanzmann Subaru responded

Hi! Thank you for your business and the kind words about Erin and Jeff. We look forward to seeing you at your service appointments. Thank you, Jeff Glanzmann

April 18, 2025

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Employee Rating

Glanzman Subaru was easy to work with and had a great inventory of cars to choose from. I found the exact car I wanted. Both Jeff and Erin were very helpful during the buying process and I would gladly w More

by CMcc
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

May 20, 2025

Glanzmann Subaru responded

Thank you for the great feedback! We're so glad to hear that you found the exact car you were looking for and that Jeff and Erin made the buying process smooth and enjoyable. We’ll be sure to pass along your kind words to both of them. It was a pleasure working with you, and we’d be more than happy to assist you again in the future! Thank you, Jeff Glanzmann

April 18, 2025

Dealership Rating
Employee Rating

Erin was very patient in answering all of my questions. She also gave a lot of tips and kept it very simple. Jeff was pleasant to work with and was transparent with the numbers with the numbers being prese More

by steal521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

May 20, 2025

Glanzmann Subaru responded

Thank you for the kind words! We're so glad to hear that Erin was patient and helpful throughout your experience, and that Jeff made everything clear and straightforward. We truly value transparency and making sure our customers feel comfortable every step of the way. Thanks again for choosing Glanzmann Subaru — we’re always here if you need anything! Thank you, Jeff Glanzmann

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