Erin Smith
Erin Smith at Glanzmann Subaru

Erin Smith

Delivery Specialist / Concierge

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

5.0
22 Reviews
5.0

22 Reviews

Write a Review

Dealership Experience

4 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

22 Reviews of Erin Smith

June 07, 2025

Dealership Rating
Employee Rating

The dealership was clean and everyone was very friendly. The salesperson was helpfull and extremely informative and not pushy. Same with Erin. More

by Lyonscrew70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Han

Jun 09, 2025

Glanzmann Subaru responded

Thank you for the great feedback and five-star rating! We’re glad to hear you had a positive experience with our team. It’s wonderful to know that our dealership environment, along with the helpful and informative approach from your salesperson and Erin, made you feel comfortable and well taken care of. We appreciate your kind words and look forward to assisting you again in the future! Thank you, Jeff Glanzmann

June 04, 2025

Dealership Rating
Employee Rating

This dealership was able to meet my needs. They are welcoming and efficient. Kudos to them. More

by TheCheffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Han

Jun 06, 2025

Glanzmann Subaru responded

Thank you for the kind words and five-star rating! We're so glad to hear that our team was able to meet your needs with a welcoming and efficient experience. We truly appreciate the kudos and look forward to assisting you again in the future! Thank you, Jeff Glanzmann

June 04, 2025

Dealership Rating
Employee Rating

Great service. Very helpful and experienced staff. This is my third vehicle from this dealership. More

by Javier
Recommend Dealer
Yes

Other Employees Tagged: Andrew Casey

Jun 06, 2025

Glanzmann Subaru responded

Hi Javier, Thank you for your continued trust and loyalty! We're thrilled to hear that you had another great experience with our helpful and experienced team. Enjoy your third vehicle, and we look forward to seeing you again in the future! Thank you, Jeff Glanzmann

June 03, 2025

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Erin was friendly and very knowledgeable about Subaru cars, including their technical, safety, and technological features. Erin adequately explained all the questions that my father and I had about my n More

by merlinmathew22mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Pimentel

Jun 06, 2025

Glanzmann Subaru responded

Thank you so much for your thoughtful feedback and five-star rating! We're glad to hear that Erin provided such a friendly and informative experience while helping you and your father with your new Subaru Impreza. It's great to know she was able to clearly explain everything—especially the Subaru app—and offer real-life examples to make the features even more useful. Enjoy your new Impreza, and welcome to the Subaru family! Thank you, Jeff Glanzmann

May 31, 2025

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Great dealership and great experience start to finish! Was a pleasure doing business with Glanzman. Would recommend! More

by msloan815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Casey, Michael Akutah

Jun 02, 2025

Glanzmann Subaru responded

Hi msloan815, Thank you so much for the wonderful feedback and five-star rating! We're thrilled to hear you had a great experience from start to finish. It was truly a pleasure doing business with you as well. We appreciate your recommendation and look forward to serving you again in the future. Welcome to the Glanzmann family! Thank you, Jeff Glanzmann

May 30, 2025

Dealership Rating
Employee Rating

Erin is very knowledgeable, helpful, friendly, patient and very willing to be sure I understood her answers. I feel if I needed more help that she would be glad to answer any other questions I may have. T More

by pfbergan
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Barsky

Jun 02, 2025

Glanzmann Subaru responded

Hi pfbergan, Thank you for sharing such kind words about Erin! We're thrilled to hear that she provided you with knowledgeable, patient, and friendly support as you get to know your new Forester. It’s great to know you feel confident and supported with all the new technology, and we’re lucky to have Erin on our team. We’ll be sure to pass along your compliments—she’ll be glad to hear them! Please don’t hesitate to reach out if you have any more questions. We're always here to help. Enjoy your Forester! Thank you, Jeff Glanzmann

May 21, 2025

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Over the years, Glanzmann has proven to me that they are loyal to their customers. More

by Anita Culbreath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Goodman, Lauren Lange , Marc Sosky

May 22, 2025

Glanzmann Subaru responded

Hi Anita, Thank you so much for your kind feedback and five-star rating! At Glanzmann Subaru, we take great pride in building long-lasting relationships with our customers. It’s truly rewarding to hear that our commitment has made a positive impact over the years. Your loyalty means the world to us, and we look forward to continuing to serve you with the same dedication and care for many years to come. Thank you, Jeff Glanzmann

May 19, 2025

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Employee Rating

Excellent knowledge on the vehicle . Erin was patient and caring about my understanding the automation of my Ascent. She is very friendly and represents your company in the highest regar More

by drbarb22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Miltenberger, Marc Sosky

May 20, 2025

Glanzmann Subaru responded

Hi drbarb22, Thank you so much for your kind words and five-star rating! We’re thrilled to hear that Erin was able to provide such a patient and informative experience as you got to know the features of your new Ascent. She truly embodies the level of care and professionalism we strive for. We're also glad that Miles made the sales process smooth and enjoyable for you. It means a lot to know your family plans to return in the future—we look forward to welcoming you back anytime. Enjoy your new vehicle, and thank you again for choosing us! Thank you, Jeff Glanzmann

May 14, 2025

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Employee Rating

Find sales and service staff top notch! Ken Baumbach is professional and responsive to customer needs and requests! More

by Snrosenberg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Glanzmann Subaru responded

Thank you for the five-star rating and valued feedback! We’re so glad to hear that Ken provided an excellent experience for you. Providing great customer service and being responsive to your needs is very important to us. We're glad that was reflected on you during your visit with us. Please let us know if you have any questions or concerns. We look forward to seeing you again in the future. Thank you, Jeff Glanzmann

May 07, 2025

Dealership Rating
Employee Rating

Erin Smith provided an excellent session, helping me to navigate my new Outback! She was patient and understnding@ My experience with Glanzman was a also excellent! More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Akutah , Elizabeth Stevens

May 20, 2025

Glanzmann Subaru responded

Thank you, Joan! We’re so glad to hear that Erin provided such a great experience while helping you navigate your new Outback. Patience and understanding are key, and it’s wonderful to know she made a difference. We’re also thrilled that your overall experience with Glanzmann was excellent! We look forward to assisting you again in the future. Thank you, Jeff Glanzmann

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