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Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
735 Reviews
4.9

735 Reviews

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735 Reviews of Ernest Biondolino

November 14, 2025

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Employee Rating

Check in was simple and no wait time. Staff are all friendly, kind and efficient. More

by CMCAVANAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Di Iorio , Solomon Watson. 5 STARS!!

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November 13, 2025

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Good services and friendly , the person help me out all good Earny the person help all time good services , all good More

by richardbaez822
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 12, 2025

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Great staff and excellent quality repairs, but the costs for parts and service are outrageously more expensive than those at local non-dealership service centers. More

by OVERDEEPBLUESEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lloyd Wilson, John Lavelle

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Nov 12, 2025

Joyce Honda responded

Thank you for your feedback! We truly appreciate your kind words about our staff and the quality of our repairs. We understand that dealership service costs can sometimes be higher than independent shops — this reflects our use of genuine Honda parts, factory-trained technicians, and warranty-backed work to ensure lasting reliability and safety. We’d love the opportunity to review your recent service and discuss how we can provide the best value possible. Please feel free to contact Erik Matos, Service Manager, at 973-361-1396 or via text at 973-607-0237, or email erik_matos@joycehonda.com . Thank you again for choosing Joyce Honda — we appreciate your trust in our team!

November 11, 2025

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Employee Rating

In appropriate suggestions for needed repairs. Compromises trust in service center. Will be unlikely to use in the future. More

by marinma_99
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Verrilli, Luis M Berrio

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Nov 12, 2025

Joyce Honda responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We never want any customer to feel pressured or uncertain about recommended repairs, and we take concerns about trust very seriously. Our goal is to provide transparent, accurate service recommendations that keep your vehicle safe and performing its best. We’d value the chance to review your visit and address your concerns directly. Please contact Erik Matos, Service Manager, at 973-361-1396, via text at 973-607-0237, or email erik_matos@joycehonda.com so we can work toward a resolution. Thank you for your feedback — it helps us improve the experience for all our customers.

November 05, 2025

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Employee Rating

Lloyd Wilson is the epitome and prime example of what an excellent service advisor and company representative should be. More

by JEFFREYMARKWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

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Nov 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 01, 2025

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Excellent dealership. I do all my repairs there. They explain everything and are very reliable. More

by demaiojoy373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lavelle, Kelly Fields

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Nov 01, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 29, 2025

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The sales person was very knowledgeable and answered all our questions. The service department was very good. More

by PIANOHELEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Harris

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Oct 29, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

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Employee Rating

Joyce Honda has always been reliable and reasonable, fast service, convenient, friendly and workers are polite. More

by dawilliamshale57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lavelle, Luis M Berrio

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Oct 28, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 26, 2025

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Employee Rating

Joyce Honda has great customer service, and they always get me in on a timely basis More

by lfounds24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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Oct 27, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 19, 2025

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Employee Rating

This is my third Honda from Joyce Honda and I've always been happy with the service More

by CATHY56PISCES
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Di Iorio , Stephen O

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Oct 20, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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