Erol Mutlu

This is the third Forester we have purchase from Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking t Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking to buy a Subaru. He made the experience stress free. More

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Erol is a fantastic sales consultant! He is the exact opposite of a pushy, hovering salesperson, which is a car sales practice I abhor. He made multiple vehicles available to my wife and He is the exact opposite of a pushy, hovering salesperson, which is a car sales practice I abhor. He made multiple vehicles available to my wife and I to explore and was exceptionally knowledgeable and answered ALL of our questions. We made multiple unannounced visits to the Fitzgerald Subaru Gaithersburg dealership and Erol, as well as everyone else, was always accommodating and easy going. He coordinated multiple test drives for us and graciously guided us through our "exploratory buying decision" process, as opposed to pushing his opinions and particular vehicle "features," which we may or may not have been interested in. His unobtrusive attentiveness and knowledge earned our trust and we decided to purchase a 2024 Outback Touring XT in no small part because of the earned trust he elicited. More

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Erol is a great salesman. I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service! I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service! More

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Erol Mutlue was very professional and friendly. Really knows his product. Explained all the new tech our outback wilderness had. Even paired both our phones for us. Highly recommended. Really knows his product. Explained all the new tech our outback wilderness had. Even paired both our phones for us. Highly recommended. More

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Had an overall good experience Friendly Courteous Perfessional service Enjoyed the time spent there and follow up was done well. Perfessional service Enjoyed the time spent there and follow up was done well. More

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Alex, the Sales manager, was great. He made our first experience so easy and awesome that we came back less than a month later to get another Subaru! Won’t shop anywhere else! He made our first experience so easy and awesome that we came back less than a month later to get another Subaru! Won’t shop anywhere else! More

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Mr.Erol was such a nice person very knowledgeable, I’ll fully recoment Mr. Erol, thank you so much Fitzgerald Subaru Gaithesburg 👍 fully recoment Mr. Erol, thank you so much Fitzgerald Subaru Gaithesburg 👍 More

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Erol and Phil and Felipe were very helpful and made the transaction fast and seamless. I highly recommend. transaction fast and seamless. I highly recommend. More

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Erol was great to work with. He was Very knowledgeable and friendly, I felt comfortable and reassured throughout the entire process. Erol, Alex, Bo and the entire Fitzgerald t He was Very knowledgeable and friendly, I felt comfortable and reassured throughout the entire process. Erol, Alex, Bo and the entire Fitzgerald team treated me like family. This is my second Subaru purchase this year and I soundly consider working with any other dealership. More

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Great dealer Have had 3 cars serviced at this dealer...and am quite aware of options in the area. The car is treated well, get's new factory parts in all cases, is Have had 3 cars serviced at this dealer...and am quite aware of options in the area. The car is treated well, get's new factory parts in all cases, is fixed quickly, and if an issue arises I get told (part is on back order for the whole USA, so we could only get one in two days not a day....normal wait being a week at the time...they get stuff done. Waiting area is nice. Wifi, coffee, soda, and on time repairs. Great service manager. I have a factory extended warranty....and part of the reason I was happy to get it is that I get to go to this dealer service department. Bought two new cars at this dealer. Sales is great too. I got a customized car via sales twice and shipping, delivery and price were great. Financing there was easy. They are honest, care, and just do a good job. The cars are awesome too...drive amazingly well. Very well made. AWD is just safer. More

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