Esmeralda Morales
Esmeralda Morales at Merced Toyota
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Esmeralda Morales

Sales

Merced Toyota

1400 Auto Center Dr
Merced, CA 95340

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Esmeralda Morales

March 15, 2024

Dealership Rating
Employee Rating

Treated very well at service department and from sales department as well at customer check out desk. More

by lalo.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin P

Mar 19, 2024

Merced Toyota responded

Lalo, we are thrilled to hear about your positive experience with our service and sales departments. Providing exceptional customer service is our top priority, and we are delighted to know that you felt well taken care of throughout your visit. Thank you for choosing us! Regards, Manny Guerrero General Manager

February 24, 2024

Dealership Rating
Employee Rating

First of all I am not the type of person who likes buying a car, negotiating a price, etc. That being said, I had a great experience with Esmeralda (salesperson) and G (finance). It was a smooth process f More

by Jenn
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Zarate

Feb 26, 2024

Merced Toyota responded

Jenn, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Esmeralda and G provided you with excellent service during your car-buying process. We appreciate your recommendation and look forward to assisting you again in the future. Regards, Manny Guerrero General Manager

February 07, 2024

Dealership Rating
Employee Rating

Esmeralda was great, really worked with me and helped find what I needed. She was real and honest. I would recommend her to anyone if they are looking to purchase a car. Words can’t express how thankful More

by Gloria Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Baza

Feb 08, 2024

Merced Toyota responded

Hi Gloria! Thank you so much for your kind words and for recommending Esmeralda. We're thrilled to hear that she provided such great assistance and that you had a positive experience with us. We truly appreciate your support. Regards, Manny Guerrero General Manager

February 06, 2024

Dealership Rating
Employee Rating

Thanks to sales dept. Esmeralda Morales and the manager of Merced Toyota Manuel Guerrero for their friendly and professional service and treatment, they assisted me with a More

by victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saira Cardenas, Manuel Guerrero

Feb 08, 2024

Merced Toyota responded

Congratulations on your new Toyota, Victor! We are so proud of our team for making your experience go seamlessly. Welcome to the family! Regards, Manny Guerrero General Manager

January 07, 2024

Dealership Rating
Employee Rating

Great people to deal with. Honest Friendly Helpful Will definitely be back next time we need a vehicle. More

by Branhamcattleco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Saira Cardenas

Jan 08, 2024

Merced Toyota responded

Hi Branhamcattleco, thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. We look forward to serving you again in the future for all your vehicle needs. Take care! Regards, Manny Guerrero General Manager

January 05, 2024

Dealership Rating
Employee Rating

Esmeralda was straight with me as soon as I arrived. I was exhausted after being in a dealership prior till I spotted a Toyota Corolla. She got me an amazing deal and the process very smooth. I am very More

by dvalencia1083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Merced Toyota responded

Congratulations on your new Corolla! We are so proud of Esmeralda for delivering a seamless shopping experience. Welcome to the family! Regards, Manny Guerrero General Manager

December 26, 2023

Dealership Rating
Employee Rating

I’ve been servicing my trucks here for over 30 years. First time buying there and it was a terrific experience. Esmeralda and Manny really made it happen and I left feeling very happy. More

by Theresarocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Guerrero

Dec 28, 2023

Merced Toyota responded

Hi Theresa! Thank you for your amazing review! We're thrilled to have provided you with a terrific buying experience. Esmeralda and Manny are truly exceptional, and we're glad they made it happen for you. We appreciate your loyalty over the years and hope to continue serving you in the future! Regards, Manny Guerrero General Manager

November 27, 2023

Dealership Rating
Employee Rating

Esmeralda is extremely kind and helpful. She kept in contact with me for about 2.5 weeks for my car and made sure I was extremely satisfied with the purchase. I highly recommend going with E More

by Alondra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Merced Toyota responded

Hi Alondra! Thank you so much for your positive feedback about Esmeralda. We're glad to hear that she provided exceptional service and helped you find the perfect car. We appreciate your recommendation and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

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