Esther Shamouel | Page 4

Amazing service I purchased a used 2016 nissian maxima and worked with Todd, Esther, and Beckie in the finance department. They understood how I would be finishing up I purchased a used 2016 nissian maxima and worked with Todd, Esther, and Beckie in the finance department. They understood how I would be finishing up my bachelors degree and last year of college and did everything to accoomdate my wants and needs to obtain a affordable monthly payment. The process was smooth, and there was not ever a time where I felt pressured into buying the car I did. I also didn’t feel like I was being lied just to get a sale out of me. Hands down best experience. Thank you. More

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Extremely happy Thank you for the seamless experience. Everyone here is knowledgeable friendly courteous etc. Blake started us off with the process and Esther complet Thank you for the seamless experience. Everyone here is knowledgeable friendly courteous etc. Blake started us off with the process and Esther completed our experience at dealership. A detailed and thorough experience all the way around. We came in as happy customers and left with our QX50 as happiest customers. Would highly recommend this dealership to anyone looking to purchase/lease their vehicle. Any questions about the vehicle were answered with no hesitations. I am confident that the product knowledge is at the highest standards. Thank you for an amazing experience again H Collins More

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Greatest Internet Team The members on the internet team were great to wk with. They were all, nice, kind, determined, patient, never gave up on me and they made my car buyi The members on the internet team were great to wk with. They were all, nice, kind, determined, patient, never gave up on me and they made my car buying experience wonderful. I will always be grateful for the excellence service I received from each member, (Blake, Esther and Sarah) they made me feel like I was part of their family and I felt important to them. They were always in touch with me to see how can they help me. I will definitely recommend all my friends and family members to this dealership, it is the best in the world. Their service was impeccable and outstanding. More

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amazing customer service The customer service at this dealership was amazing! From the moment we walked, till we drove off in our car, we were well taken care of. My husband The customer service at this dealership was amazing! From the moment we walked, till we drove off in our car, we were well taken care of. My husband and I thought we would be at the dealership for at least 4 hours, but the whole process from start to finish was maybe 2 hours and the only reason it was even that was because we had to empty out our old car we were trading in. Everyone took their time to explain everything to us, from Jeff the manager, to Blake the salesman, to Esther (who took her time to show us every single function in our car and even helped us sync our phones and program our seats), to Beckie in financing. I will be telling anyone who tells me they are in the market to buy a car to come here! More

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Seamless experience I have purchased many new vehicles over the years and working with Esther at Roseville Infiniti was by far the easiest and quickest car buying experie I have purchased many new vehicles over the years and working with Esther at Roseville Infiniti was by far the easiest and quickest car buying experience I’ve had. We did the entire deal over the internet, no games, no bait and switch. Showed up at the dealership, signed the papers and was out door in about an hour. The Managers Jon and Jeff as well as the gentleman in finance were also great, friendly and easy to work with. More

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Unmatchable customer service and cars I’m beyond impressed w/ Infiniti of roseville, especially the GM Marco Buscaglia. Marco and all of the staff we have dealt with - (Becky O’Leary in fi I’m beyond impressed w/ Infiniti of roseville, especially the GM Marco Buscaglia. Marco and all of the staff we have dealt with - (Becky O’Leary in finance, Esther in sales- all 10/10+). They not only sell exceptional cars, but go above and beyond w/ exceptional service on all levels. We’re 110% satisfied!! 😃 Thank you again Marco & staff, truly impressive!! More

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What a novel concept!! Roseville Infiniti changed my perception of car dealers. I've dealt with many car dealers and gotten screwed over by a few. It's never been a fun way Roseville Infiniti changed my perception of car dealers. I've dealt with many car dealers and gotten screwed over by a few. It's never been a fun way to spend the day by any means. This place is different. My communication started via email with sales gal Esther who replied within minutes to my inquiry. I then came in she showed me the truck I was interested in, answered all my questions and best of all, she was not your typical high pressure, hard sell salesperson. She knows her business but doesn't come across with that superior attitude that many sales people do. Super personality. Jeff, the manager, was equally great. Knowledgable, helpful and great personality. And zero pressure. The finance gal, Becky, knows her business backwards and forwards and gets it done! And while taking care of business, she was fun! I thoroughly love this place! I got my truck, paid an extremely good price for it and the whole thing was, by far, the most pleasant car buying experience I have EVER had. I highly recommend it and these people. And don't think Roseville Toyota is the only game in town....I got a badass Tacoma from Roseville Infiniti and didn't get screwed...yay!! More

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LOVED WORKING WITH ESTHER SHAMOUEL! Being prior customers who have purchased 3 Mercedes over the years, we decided to take a look at Roseville Infiniti and were quite impressed with the Being prior customers who have purchased 3 Mercedes over the years, we decided to take a look at Roseville Infiniti and were quite impressed with the QX50 which would suit our needs. We purchased the 2017 Infiniti QX50 a few months ago. Esther Shamouel helped us from start to finish with our selection and purchase. She was attentive and a very good listener as we described what we were looking for. She was understanding in helping us attain the vehicle at our target price. Esther is very, very, knowledgeable about every detail of the car, and was able to answer every question we threw at her. She won our trust and confidence with her warm, sincere, responses and her wonderful personality. We would absolutely recommend Esther Shamouel to any of our family and/or friends, at any dealership that she is working. Sincerely, Robert Pohndorf & Isabelle Ganassin More

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