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Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Ethan Hamilton

June 12, 2025

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I like how it didn't take to long to rotate ties and change oil. Was very impressed. More

by Angenette
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Recommend Dealer
Yes
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Jun 12, 2025

Shottenkirk Honda Decatur responded

Angenette, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 11, 2025

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Highly satisfied with my service and the customer service was excellent , everything was well explained will be returning. More

by Arizbeth munoz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Jun 12, 2025

Shottenkirk Honda Decatur responded

Arizbeth, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

June 04, 2025

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Fixed problem with a sensor setting, resulting from driver error and no charge for correcting the incorrect setting. More

by smys456
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Recommend Dealer
Yes
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Jun 05, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 02, 2025

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Excellent service and great customer service! The gentleman who helped was very friendly and informed/explained everything to me! More

by Karina Ratliff
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Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Karina, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

May 23, 2025

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The people working there were very friendly and cordial. I appreciated the transportation to and from the dealership. More

by tfgoode52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell , Transportation employees.

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May 23, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

May 21, 2025

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The adviser was very professional. He kept me informed throughout the process and told me upfront how much it would cost, More

by HEMATHEWS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris, Aubrey Mayfield

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May 22, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

December 13, 2024

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The Shottenkirk dealership in Decatur AL was great to work with. They make you feel comfortable and are efficient in their sales and repair services. Ethan Hamilton and his staff did a great job on my More

by Rhuffman330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 13, 2024

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Everyone was extremely courteous. The service was done efficiently and once completed, was thoroughly explained to me what may be needed going forward. More

by CORY.LEE.WELLS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Shottenkirk Honda Decatur responded

CORY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2024

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Employee Rating

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by IMNOTELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Nov 11, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

November 09, 2024

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Ethan Hamilton, your service advisor was very helpful in assisting me in maintaining my Honda… giving great advice & details. More

by JOE.MADDUX
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Service Time
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Recommend Dealer
Yes
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Nov 11, 2024

Shottenkirk Honda Decatur responded

JOE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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