They always do a great job and I've never been treated in
any way other than professionally
any way other than professionally
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by CVEST8069
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2024 -
Shottenkirk Honda Decatur responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!
Fast efficient friendly service.
Easy to schedule and complete the service. Thank you very much!
Easy to schedule and complete the service. Thank you very much!
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by GRANNYBYRD
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Shottenkirk Honda Decatur responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!
As always, Ethan was to the point, explaining everything.
When asked, he presented both sides of a service recommendation, now, later, what-ifs. I like that. My vehicle has never been serviced any other pla
When asked, he presented both sides of a service recommendation, now, later, what-ifs. I like that. My vehicle has never been serviced any other place.
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by ICCENGINEER
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Shottenkirk Honda Decatur responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The technicians are polite and competent.
Eager to take care of work and problems are quickly taken care of.
Eager to take care of work and problems are quickly taken care of.
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by FONTESBECKY6
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Shottenkirk Honda Decatur responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!
They got me in very fast and service was great.
I would recommend them to my friends
I would recommend them to my friends
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by morenopam1964
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Shottenkirk Honda Decatur responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
My first time there.
I was greeted and treated pleasantly. My service was excellent and completed earlier than expected. I look forward to working with them again.
I was greeted and treated pleasantly. My service was excellent and completed earlier than expected. I look forward to working with them again.
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by Rick C
Service Price Transparency
Mar 21, 2024 -
Shottenkirk Honda Decatur responded
Rick, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!
The team is professional
and does a good job
explaining what is needed to service your car
explaining what is needed to service your car
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by WATERS.FAMILY
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2024 -
Shottenkirk Honda Decatur responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I always receive excellent service at the Decatur Honda.
The people are friendly and helpful. All work was done on time, the car was left in clean condition. And an extra star for the break room coffee mach
The people are friendly and helpful. All work was done on time, the car was left in clean condition. And an extra star for the break room coffee machine that makes decaf cappuccinos!
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by LINDA H
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2024 -
Shottenkirk Honda Decatur responded
LINDA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!
The service department initially said that it would be
about 1 an 1/2 hours to complete the work. They were done within an hour and found some additional work which they were able to complete within the
about 1 an 1/2 hours to complete the work. They were done within an hour and found some additional work which they were able to complete within the original estimate.
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by WILL2578
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Shottenkirk Honda Decatur responded
WILL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
They have always tried to accommodate me even when very
busy. I appreciate the waiting area and the refreshments provided.
busy. I appreciate the waiting area and the refreshments provided.
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by JRBRYAN41
Verified Customer
Verified Customer
Service Price Transparency
Mar 15, 2024 -
Shottenkirk Honda Decatur responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!
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