Ethan Hodges

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! We're so pleased that your service was great, that you were taken in quickly, and that it didn't take long at all. Our team, including Lucas, Derek, Ethan, and Josh, strives to be industrious and provide efficient service. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear our service was professional. We sincerely apologize for the long waits you experienced and for the inconvenience of not having a temporary or loaner vehicle, or transportation available after drop-off. We understand how disruptive this can be, and we are constantly working to improve our processes and resources to better serve our customers. Your comments are valuable as we strive for Professional Growth and better Customer Care. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're so pleased to hear you were very satisfied with how everything was handled during your recent service visit! It's great that we were able to address all three of your GM recalls promptly and courteously in one day. Efficiency and customer care are very important to us, and your feedback highlights our team's dedication. Thank you! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's excellent to hear! We're so glad our service department was on schedule, had no delays, and that you found our team very courteous. Providing such a refreshing experience is a key part of our customer care, and we appreciate your feedback. Sincerely, The Holm Automotive Team of Salina