Evan Grodan

Envision Ford of Oxnard responded

Thank you for the feedback! We’re glad to hear Evan was great to work with — helpful and no pressure is exactly how it should feel. We also appreciate your honest input about the 2-way pick-up/drop-off service and the car wash. Convenience matters, and we understand how one-way service isn’t very helpful. We’ll be sure to share this with our leadership team as we continue evaluating ways to improve the overall experience. Thank you for choosing us — we look forward to taking care of you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the five-star review! We’re thrilled to hear our team was friendly, caring, diligent, and knowledgeable—and that your service was both excellent and timely. We truly appreciate your trust and kind words. Thank you for choosing us!

Envision Ford of Oxnard responded

Thank you for coming back and for sharing your experience! We’re glad to hear you were impressed with our team and the processes we have in place to make your visit as smooth as possible—that feedback means a lot to us. We also appreciate your note about the car wash. That’s helpful input, and we’ll be sure to share it with our team as we continue looking for ways to improve the overall service experience. Thank you for choosing us, and we look forward to seeing you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear Johnny took the time to walk you through everything on your truck and made the experience a positive one. We’ll be sure to pass along the compliment, and we look forward to taking care of you again with Johnny on your next visit.

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re happy to hear Evan took such good care of you and provided clear, professional communication throughout your visit. We’ll be sure to share your kind words with him, and we truly appreciate you trusting us with your vehicle. We look forward to seeing you again for your next service.

Envision Ford of Oxnard responded

Thank you for being a loyal customer and for the kind words! We truly appreciate you choosing Envision Ford over the years, and it means a lot to hear that our staff and technicians continue to deliver a great experience for you. We look forward to taking care of you for many more years to come! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback! We appreciate your patience and are glad to hear that, overall, the work was done well. Your time is important to us, and we’ll continue working to improve efficiency while maintaining quality service. Thank you for choosing us—we look forward to helping you again. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad the online scheduling was easy and that our team was able to get your oil change handled first thing Monday. We appreciate you choosing us and look forward to helping you again next time. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for sharing this! We’re glad to hear that your most recent service visit was your best experience yet. Our team is always working to improve, and feedback like this lets us know we’re on the right track. We appreciate you choosing us and look forward to taking care of your 2023 for many visits to come. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad we could get you in quickly for your brake service and have everything ready first thing in the morning. Getting you back on the road safely and efficiently is always our priority. We appreciate you choosing us and look forward to helping you again. — Ford of Oxnard Team