Fabian Salazar

Crest Volvo Cars responded

We are utterly delighted to hear that your experience with us was so seamless and convenient. It's wonderful to know that our team member provided excellent service and made the process smooth for you. We take great pride in ensuring every vehicle is thoroughly cleaned and detailed before our customers drive away, so it's particularly gratifying to hear that this attention to detail was noticed and appreciated. Your positive feedback about the overall ease of working with our team truly means a lot to us.

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with your regular maintenance service. Your satisfaction with our quick and efficient work means everything to our team. We understand how important it is to keep your vehicle running smoothly while respecting your valuable time. Thank you for trusting us with your automotive care needs, and we look forward to continuing to provide you with the same level of excellent service in the future.

Crest Volvo Cars responded

Thank you for your wonderful feedback. We're delighted to hear that you had a positive experience with us. We understand that handling recalls can be concerning, and we're pleased that we could make the process straightforward and hassle-free for you. Your appreciation means a great deal to our team, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with excellent service in the future.

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with us! Your kind words about the valet service mean so much to our team. We understand how important it is to stay informed during your service appointment, and we're delighted that our communication kept you well-updated throughout the process. Your feedback helps us continue providing the exceptional service that every customer deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.

Crest Volvo Cars responded

We appreciate you taking the time to share your experience with us. We understand that scheduling flexibility is important, and we're glad our team was able to accommodate your rescheduling needs when you were running behind on your original appointment. It's wonderful to hear that we could provide you with a loaner vehicle option during your visit. Your positive remarks about your overall experience mean a great deal to us, and we're pleased we could make your service visit convenient and helpful. We are concerned to see that your experience did not meet the 5-star standard that we strive for, and would appreciate the opportunity to learn more about how we can improve. At your convenience, please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com to discuss this further. We look forward to hearing from you.

Crest Volvo Cars responded

Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted that Lyn provides you with smooth appointments and clear communication. Your trust in Crest Volvo Cars means everything to us, and we look forward to continuing to serve you with excellence.

Crest Volvo Cars responded

Thank you for the positive feedback about our service department! We're thrilled to hear you found our team efficient and helpful. We appreciate your Volvo ownership and look forward to serving you in the future.

Crest Volvo Cars responded

Thank you for sharing your positive experience with our team. We are truly grateful that you found our advisors to be knowledgeable and supportive throughout your visit. It means so much to hear that our team's expertise in their respective areas made a real difference for you. Providing excellent service is at the heart of what we do, and your feedback confirms that we are meeting that goal. We appreciate you taking the time to recognize our team's dedication and look forward to continuing to serve you with the same level of care and professionalism.

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Fabian and our service. Your loyalty means everything to us, and we're committed to continuing to provide you with excellent care.