Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
43 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

5.0

43 Reviews

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43 Reviews of Locke Reynolds

May 04, 2024

Dealership Rating
Employee Rating

Very easy to do business with. They were not pushy but pleasant and professional. Great support staff More

by Jainkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke, Greg Bryan , Skye warner

May 06, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're delighted to hear that you found us easy to do business with. Our goal is to create a welcoming and pressure-free environment where you can feel comfortable exploring your Volvo options. It's especially rewarding to know that our staff struck the perfect balance – pleasant and professional without being pushy. We appreciate you acknowledging our great support team as well! At Crest Volvo Cars, we take pride in having a knowledgeable and friendly team dedicated to providing exceptional service. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again soon!

April 30, 2024

Dealership Rating
Employee Rating

Greg is very qualified, explained car and options in detail, answered all questions we had, very smooth purchase. More

by Endri Xhafa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

May 01, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Greg made your car-buying experience smooth and enjoyable. It sounds like Greg went above and beyond! At Crest Volvo Cars, we strive to provide exceptional customer service and ensure our salespeople are knowledgeable and helpful throughout the car-buying process. It's clear Greg exemplifies those qualities! We'll be sure to pass your kind words on to Greg – he'll be delighted to know he made such a positive impact on your visit. Congratulations on your new Volvo! We hope you enjoy it for many miles to come. Please don't hesitate to reach out if you have any questions or need any assistance in the future.

April 28, 2024

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This was the best dealership I’ve ever used! Everyone was wonderful and so easy to work with! More

by Tracyrsteele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke, Nash Abir

Apr 29, 2024

Crest Volvo Cars responded

Thank you so much for the fantastic review! We're absolutely thrilled to hear that Crest Volvo Cars stands out as the best dealership you've ever used. It means a lot to our entire team that you found everyone to be wonderful and easy to work with. At Crest Volvo, we strive to provide a welcoming and stress-free environment for all our customers. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again in the future for your service needs or perhaps your next Volvo purchase!

April 22, 2024

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Honest, clean, dealership with a great inventory and pricing to boot, I highly recommend them. More

by Jtfrancisco13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Apr 23, 2024

Crest Volvo Cars responded

Wow, thank you so much for the fantastic review! We take a lot of pride in being honest, clean, and offering a great selection at competitive prices. We're thrilled to hear we hit the mark for you.

April 19, 2024

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I feel like I have met new friends. The experience was exciting or shall I say challenging but I enjoyed every minute of it. More

by AZriding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Apr 22, 2024

Crest Volvo Cars responded

That's amazing to hear! We love building relationships with our customers, and it sounds like your experience went beyond just a purchase. While there may have been some hurdles to overcome, we're so happy you enjoyed every minute of it and feel like you've made new friends in the process. That truly makes our day! We hope you're thrilled with your new ride, and remember, our friendly team is always here to help if you have any questions down the road. Thanks again for choosing us!

April 17, 2024

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Overall process was smooth and both associates were friendly/professional. Vehicle was as advertised and I would recommend. More

by scottwayne74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Apr 18, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was smooth, professional, and friendly. It means a lot to us that both associates you interacted with made a positive impression. We strive to create a welcoming and informative environment throughout the entire buying process. We're also glad to hear the vehicle lived up to its online description! Transparency and accurate information are important to us. Thank you for recommending us! We look forward to helping others find their perfect car just like you did.

April 11, 2024

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Employee Rating

Andrew did a fantastic job! Especially impressed with an initial response email at night after hours. Worked with me on every issue or concern that came up. More

by Jim@lsmgaming.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Royalty

Apr 12, 2024

Crest Volvo Cars responded

We're thrilled to hear that Andrew provided such a fantastic experience! His dedication to exceeding customer expectations is truly commendable. We're especially impressed that Andrew responded to your initial email after hours. That extra effort shows his commitment to providing exceptional service, and it doesn't go unnoticed. Andrew's willingness to work with you on every issue or concern throughout the car-buying process ensures a smooth and stress-free experience. That's exactly what we strive for at Crest Volvo Cars. Thank you for mentioning Andrew by name – we'll be sure to pass along your kind words! He'll be happy to hear he made such a positive difference in your experience. Congratulations on your new Volvo! We know you'll enjoy driving it for many miles to come. Please don't hesitate to reach out to Andrew or any of our team members if you have any questions or needs in the future.

March 23, 2024

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Employee Rating

Mr. Locke Reynolds exhibits outstanding inter-personnel skills in establishing a relationship with the customer. Has the ability to get the client to "like & trust" him and his role within the dealership More

by skipsap1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Crest Volvo Cars responded

We are incredibly grateful for your kind words about Locke Reynolds! Building trust and positive relationships with our customers is a top priority, especially in the finance department. You're absolutely right, it's a crucial part of the car-buying experience. We're thrilled to hear Mr. Reynolds helped you feel comfortable and confident throughout the financing process. His ability to build rapport and trust makes a significant difference. Thank you for recognizing his talent and for letting us know how much you appreciate him! We'll be sure to pass your compliments on to Mr. Reynolds.

March 08, 2024

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Employee Rating

Awesome! They took good care of me from the time I got the offer to upgrade my XC40. I got my beautiful XC60 now with a lot of space and speed. More

by Cyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 08, 2024

Dealership Rating
Employee Rating

Certainly! Here is a sample review you could consider: "I recently visited the Volvo dealer for a service appointment, and I was impressed by the professiona More

by nesttorma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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