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Fang 'Flora' Zhong
Fang 'Flora' Zhong at Jim Norton Toyota Tulsa

Fang 'Flora' Zhong

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
17 Reviews

Languages Spoken

Cantonese Cantonese

English English

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4.9

17 Reviews

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17 Reviews of Fang 'Flora' Zhong

February 28, 2026

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Employee Rating

Fang was very helpful, reassuring, and knowledgeable throughout the whole process. She was very kind and listened to everything I was wanting or any concerns I had. More

by S967
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Recommend Dealer
Yes
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Mar 02, 2026

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Fang provided you with such helpful and reassuring service at Jim Norton Toyota. It's great to know she took the time to listen to your needs and concerns. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 16, 2026

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Employee Rating

Flora was excellent This is the 2nd toyota that we ended looking at and buying Thanks for your help Flora Great job More

by WADESMITH57
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Trade-in Experience
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Recommend Dealer
Yes
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Feb 17, 2026

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review, Wade! We’re thrilled to hear that Flora provided you with excellent service during your visit to Jim Norton Toyota. Congratulations on your new Toyota! We appreciate your trust in us and look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

January 06, 2026

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Very quick and easy process buying my first car highly recommend to anyone doing the same. More

by jacob12miner
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Recommend Dealer
Yes
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Jan 06, 2026

Jim Norton Toyota Tulsa responded

Thank you for your kind words, Jacob! We're thrilled to hear that you found the process of buying your first car at Jim Norton Toyota quick and easy. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

December 28, 2025

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Service was good but I was over charged for my vehicle. When I checked out other dealerships I noticed that you charged me platinum price for a limited vehicle, for this reason I will have to go somewhere More

by Machelle.macfadden
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 29, 2025

Jim Norton Toyota Tulsa responded

Our customer’s feedback is very valuable, and we are glad you shared these concerns.They are currently being evaluated by our management team.Kindly reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com bat your earliest convenience. Sincerely, Courtney, Jim Norton Auto Group

December 01, 2025

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Only issue I had was the dealership included more than the GAP insurance I was comfortable paying for. I did submit a warranty removal form. Waiting to hear back on it. More

by Dakotahray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Land

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Dec 03, 2025

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us. Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service.Unfortunately we cannot identify you from your review name, so please reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 03, 2025

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Fang and the team at Jim Norton were all super helpful in our search for our new vehicle. We love it! More

by priscilagzmn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 03, 2025

Jim Norton Toyota Tulsa responded

Thank you so much for your kind words! We're thrilled to hear that Fang and our team at Jim Norton Toyota were able to assist you in finding your new vehicle. Enjoy your ride, and we look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

September 12, 2025

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We had a wonderful car buying experience at Jim Norton Toyota in Tulsa. Our sales person was very personable and assisted us in finding the right vehicle for us. More

by Melly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Sep 15, 2025

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a great car buying experience at Jim Norton Toyota and that our sales team was able to help you find the right vehicle. We appreciate your feedback and can't wait to assist you again in the future! Sincerely, Courtney, Jim Norton Auto Group

July 18, 2025

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Employee Rating

Fang was enthusiastic and friendly, showing us vehicles that not only met our preferences but exceeded our expectations. She helped us find the perfect car! Bayram was efficient and quickly presented us wi More

by abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bayram Fanur

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Jul 19, 2025

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that Fang's enthusiasm and friendly approach helped you find the perfect car, and that Bayram was able to secure you great financing options. At Jim Norton Toyota, we strive to exceed our customers' expectations and we're glad we could do that for you. We look forward to seeing you again on your next visit! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2025

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Employee Rating

Fang was great! She was quick, thorough, and made this a very smooth process. She communicated from start to finish, and I would recommend her to anyone! More

by Hutchisonkylep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Thorp

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Apr 22, 2025

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with Fang at Jim Norton Toyota. Your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

April 21, 2025

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Employee Rating

I love our new Toyota RAV4. Great service! Awesome consultant! Thank you for your help! More

by alliberryhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bayram Fanur

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Apr 22, 2025

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you love your new Toyota RAV4 and that you received great service. Your kind words about our consultant mean a lot to us! We hope to assist you again at Jim Norton Toyota in the future. Enjoy your RAV4! Sincerely, Courtney, Jim Norton Auto Group

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