Faran Khan

This situation has gone on for years and reflects extremely troubling conduct from both the dealership and Honda. In 2024, I contacted the dealership about service history and recall repairs for the extremely troubling conduct from both the dealership and Honda. In 2024, I contacted the dealership about service history and recall repairs for the vehicle they sold me. Two different female employees gave completely contradictory answers. One stated she “could not see any work orders at all.” The other laughed nervously, claimed she could see them, then reviewed the records suspiciously quickly and concluded there were none. It is highly unlikely that a vehicle sold by a dealership would legitimately have zero work orders or service history available. Throughout 2024, neither the dealership nor Honda corporate could produce records for recall repairs. Because of this failure, I was unable to forward documentation for reimbursement. By the end of 2024, at least two case numbers had already been opened with Honda regarding these issues. In 2025, a dealership employee named Faran assisted an individual in purchasing another Honda. Around that time, my Social Security number suddenly stopped pulling up my Honda Financial portal information. When I asked Faran about the issue—while everyone was already at the dealership—he responded with open hostility and abruptly claimed that “their deal had nothing to do with me.” This was particularly strange given that he had previously attempted to involve me in resolving another individual’s towing fees, even though several other adults who were actually present at the dealership could have handled that issue. Despite being told that identity theft was already a risk and that I was being careful about my information, Faran allowed my email address to be used improperly in connection with their transaction. This created ongoing confusion and potential privacy risks that could have been easily avoided. It is now 2026. The vehicle remains effectively non-operational because recall repairs have not been properly addressed. Each time I attempt to resolve the situation, the dealership simply tells me to “call,” while ignoring the fact that the vehicle cannot be used and failing to contact the co-owner who actually has the financial means and multiple phone lines to resolve the matter. Instead, the burden is repeatedly attempted to be pushed back onto me. Over the past year I have retained extensive documentation including emails, live chat transcripts, and communications with Honda. The pattern is clear: the dealership and manufacturer are happy to complete a sale and take payment, but when serious recall and documentation issues arise, they delay, deny records, and shift responsibility. Consumers deserve transparency and functioning vehicles, not years of obstruction. Regulators should be aware of how basic documentation, recall compliance, and customer data are being handled here. More

Report | Print

Faran was very welcoming and respectful. He was helpful throughout the purchase of my vehicle. He was a very honest salesman and patient as well. He answered all my questions and went above He was helpful throughout the purchase of my vehicle. He was a very honest salesman and patient as well. He answered all my questions and went above and beyond. I would definitely recommend him to others in the future! 😊 More

Report | Print

Faran is a very courteous,respectful,and kind young man. He is very knowledgeable and answered guestions I didn’t even know I should ask.He made my experience of buying a new car enjoyable.Iwould definitely He is very knowledgeable and answered guestions I didn’t even know I should ask.He made my experience of buying a new car enjoyable.Iwould definitely recommend him to my friends and family. More

Report | Print

It was a pleasure working with Faran ! He was very personable and knowledgeable. I definitely would recommend Faran to everyone. Motorworld has a great person working with their team. He was very personable and knowledgeable. I definitely would recommend Faran to everyone. Motorworld has a great person working with their team. More

Report | Print

Faran was very helpful and knowledgeable about the brand and cars. I never felt pressured. Faran was accommodating to my busy schedule. I would definitely work with him again. and cars. I never felt pressured. Faran was accommodating to my busy schedule. I would definitely work with him again. More

Report | Print

Faran is great at his job. Listens to what you need and takes care of it. Fantastic personality and would recommend him to everyone Listens to what you need and takes care of it. Fantastic personality and would recommend him to everyone More

Report | Print

Faran was great! He was very knowledgeable, kind, and made me feel comfortable, never pressured, through the entire process. I didn’t feel rushed to make a decision. He was very knowledgeable, kind, and made me feel comfortable, never pressured, through the entire process. I didn’t feel rushed to make a decision. He was very patient through test driving multiple cars and looking at different financing and insurance options to stay within my budget. He gave great advice and helped me find the car that was best for myself and my finances. I would definitely recommend!! More

Report | Print

If I could give Faran more than 5 stars I would. Faran himself is patient, kind, and most importantly he is honest. I cannot say enough good things about him. I am OVER THE MOON with the experience Faran himself is patient, kind, and most importantly he is honest. I cannot say enough good things about him. I am OVER THE MOON with the experience we had with him and to be quite honest HE is the reason we returned to motorworld! Once we met Faran and spoke with him, we new we wanted to give him our business. I test drove several cars and Faran was extremely informative on each one and never made me feel pressured or rushed like other salesmen. 10/10 experience and we will be contacting him for our future purchases ! I would recommend him to anyone! THANKS FARAN!!! More

Report | Print

Faran is an awesome guy, worked hard to get me a great deal on the new passport. Definitely ask for him, you won’t be disappointed! deal on the new passport. Definitely ask for him, you won’t be disappointed! More

Report | Print

My experience with Motorworld Honda was excellent from start to finish. I had a blown out engine in my previous car with quite a bit left on the loan. Needless to say I wasn’t looking to make a quick deci start to finish. I had a blown out engine in my previous car with quite a bit left on the loan. Needless to say I wasn’t looking to make a quick decision. Faran was extremely helpful and patient while i took him on about 6 test drives over 3 days. He never rushed me or refused any requests so I knew I was with the right rep. I settled on a 2024 Honda Accord Hybrid and in I went to sign the papers and go through the 2nd sales process. Nate Miller answered all my questions, went over all my options and ultimately worked with me on the extras. No need for me to go anywhere else in the future. Great job! More

Report | Print