Motorworld Honda

Motorworld Honda
150 Motorworld Dr., Suite 4
Wilkes-Barre, Pennsylvania 18703
(888) 867-5899

Manufacturer: Honda

Most Reviewed Employees
B.J. Falkowski B.J. Falkowski
Motorworld
Travis Hess Travis Hess
Motorworld
Aaron Fenyus Aaron Fenyus
Motorworld
John Bednarski Jr. John Bednarski Jr.
Motorworld
Bernice Brezinski Bernice Brezinski
Motorworld
Brian Melicharek Brian Melicharek
Motorworld
Jesse Wade Jesse Wade
Motorworld
Tiffany Zawadzki Tiffany Zawadzki
Motorworld
James Morris James Morris
Motorworld
Joshua Salvaterra Joshua Salvaterra
Motorworld
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
175 Reviews
Motorworld Honda

Overall Score: 5 Star Rating4.8



About Motorworld Honda
Certified: Motorworld Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Motorworld Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



apiasta
5/1/2012 11:33:49 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Wade, Tiffany Zawadzki

My Review of Motorworld Honda:
I highly recommend Motorworld Honda. I wasn't sure what car I was going to be getting next... Here, I had a great experience all around! Everyone was great all the way up the line, from Jesse (my sales rep) to Mark (his manager who followed up with me) to Tiffany (finance). Buying a new car is usually a dreaded experience for me - they changed that mindset for me completely! Hence, I got a Honda. Thank you!

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Motorworld Honda
Added: 5/3/2012 12:07:30 PM
Hello Apiasta, MotorWorld Honda would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the team! Thank you again for your review.

kesslka
4/9/2012 3:34:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Desmarius , Tiffany Zawadzki

My Review of Motorworld Honda:
I needed to make a complicated auto purchase involving a trade in and credit terms. I stopped into my local dealers but I felt pressured and thought they were not listening to me. By chance I was referred by a friend to Motorworld. I had the good fortune to meet and work with Mark Desmarais. Mark took the time to listen to my exact needs and to understand how he could best assist me. Over the course of three or four days we communicated back and forth and found exactly what I needed and could afford. Mark is a true auto sales professional. I never felt pressured or surprised. He understands how to set expectations. Upon arriving at the dealership any and all questions were addressed. My 2012 Civic was ready and in pristine condition. Now when buying a car everyone knows the worst part is sitting in the office doing the paperwork - NOT! - Motorworld has a secret weapon by the name of Tiffany Zawadzki. Tiffany breezed through the process yet explained each document with care and detail. Nothing was left to chance and all of my options were clearly explained. I came from out of state and she even handled tagging and insurance issues better than any dealer I know in NJ - When all is said and done I have no problem stating that you could not find a nicer, more friendly, knowledgeable and professional dealership than Motorworld and Mark and Tiffany should open a school on how to sell and deliver cars.! Buy with extreme confidence!

Share on Facebook

Was this review helpful to you? Yes | No
kelleys123
4/3/2012 3:58:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Fenyus

My Review of Motorworld Honda:
From the time we contacted Motorworld with our inquiry, Motorworld had made us a priority. Whether it be communicating via email or by phone, Motorworld would stay in contact with us throughout the car research/buying process. Once we arrived at the showroom, Aaron Fenyus made the daunting task of buying a car an easy and enjoyable process. With service such as this, we would come back to Motorworld without reservation.

Share on Facebook

Was this review helpful to you? Yes | No
michalene
4/3/2012 10:05:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Salvaterra

My Review of Motorworld Honda:
I had an excellent experience. It was very stress free. Joshua Salvaterra was an excellent salesperson. He was very helpful from start to finish. I would recommend him to anyone looking for a Honda.

Share on Facebook

Was this review helpful to you? Yes | No
unhappyInsight
3/28/2012 3:07:40 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: don't know

My Review of Motorworld Honda:
A tire rotation and oil change was scheduled for a Honda Insight with 16000 miles on it. The work took from 11:30 AM (scheduled appointment) until 2:15 pm. The car was not washed. There was not coffee in the waiting room. There was a loud rattle in the dash (not present before I took the car in) when I picked up the car. The cost for the service was$67 (after a $5 discount, which I consider excessive). It took four phone calls and a call to the Customer Relations agent to finally get someone to call me back so that I could find out that the warranty was covered by warranty and could be taken care of by another Honda dealer, since I will never return to Motorworld.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Motorworld Honda
Added: 3/29/2012 1:44:05 PM
In response to this person’s review, MotorWorld Honda apologizes for their not being coffee made when he was at the dealership, but we do have 4 pots of coffee out at any one time during the day up to 12:00pm. We also check throughout the day to make sure the coffee is filled. Our technicians did not wash the customer’s car because he recently had a recall performed on the vehicle for the moldings. We felt that if we took the vehicle through the car wash it would jeopardize that work. In response to the cost of the maintenance, this customer’s specific vehicle model uses Synthetic Blend oil, which is more expensive than Conventional oil. In reference to the rattle in the dash, we were not aware of any noise, nor did we hear it when we delivered the vehicle back to the client. MotorWorld Honda respects “unhappyInsight’s” review and would still like to thank him for taking his time in sharing his experience with us.

stonebunny2
3/27/2012 1:50:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Travis Hess, Tiffany Zawadzki

My Review of Motorworld Honda:
We are new to the area and we contacted two other dealers via email about purchasing. Motorworld was the only dealership to get back to us with speed, information, and a good price--just what we were looking for. We visited the dealership and did a test drive. The salesperson, Travis Hess, was very knowledgeable about the Honda Pilot and answered all our questions. After deciding to purchase, Tiffany Zawadzki did all the financial and warranty paperwork with speed and efficiency. She took her time and answered all of our many questions without missing a beat. Both she and Travis made this experience painless. Thank you, you will have a returning customer.

Share on Facebook

Was this review helpful to you? Yes | No
hilda4
3/25/2012 5:16:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Salvaterra

My Review of Motorworld Honda:
My husband and I came into the dealership to look at the CRV's. We were there a few minutes, when Joshua came out to greet us. From the very beginning, he was extremely personable. He answered any and all questions we had, and told us every detail possible about the vehicle. I had no idea that I would be driving home with my new vehicle that day, but I did! We never felt that we were being treated as "just another customer". Josh went out of his way to make us feel comfortable and valued. I have his business card, and I will absolutely be recommending him to anyone that I know of who is in the market for a vehicle. We have purchased quite a few vehicles over the years, but I can honestly say this was by far the most pleasant experience we had.

Jim and Hilda Mendoza

Share on Facebook

Was this review helpful to you? Yes | No
boston7405
3/23/2012 9:30:04 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean Hess

My Review of Motorworld Honda:
Dean was great to deal with, very down to earth and made me comfortable at the dealership. :o) In three years when my lease is up, I hope to work with him again.

Share on Facebook

Was this review helpful to you? Yes | No
adorunda
3/23/2012 1:23:12 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Salvaterra

My Review of Motorworld Honda:
I came in with no intent of purchasing a car that same day.
As soon as I walked in, Josh was there to greet me.. not smother me.. greet me.
And from there on out, he was extremely helpful.
I was honest with him, this was my first time doing the whole new car gig, and he returned the honesty, ensuring that he would not hassle me.
He gave honest opinions on every question I asked.. and even made sure that I knew the intricacies that I may not have asked about.
I didn't ask for the internet price.. but he went ahead and gave it to me anyway. That showed me that not only did I do my research on my potential car.. but Motorworld was actually monitoring what I had done.. meaning they did their own research.
That shows dedication to me.
As I said before, this was my first car buying experience, and I honestly think that Mr. Salvaterra made it the best experience possible. Not only was he honest, but he was genuine. He understood my situation, and was there to help me make the right purchase, and the right decision for me.
And I appreciated it.

Share on Facebook

Was this review helpful to you? Yes | No
barrilabiker
3/21/2012 8:12:34 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Travis Hess

My Review of Motorworld Honda:
Travis was very friendly and informative. He followed up with email and called after the sale. We felt very comfortable and he is an asset to your organization.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>