Faye Hinds | Page 12

I bought my new car at McKaig on 01/14/2014. From the very beginning of my internet search, I got an e-mail from Faye. If it had not been for her showing as much interest in getting my service, and being very beginning of my internet search, I got an e-mail from Faye. If it had not been for her showing as much interest in getting my service, and being a very nice person on the phone I may have gone somewhere else. I made an appointment to stop in and see some vehicles. I was really surprised that as I drove up to the door, I was met by a salesman, Mike Lambert,and his 1st words were "how are you doing Mr.Ballard "? I was shocked and surprised. At other dealer ships you can walk around forever without anyone acknowledge you were even there. Everyone went above and beyond what I ever expected. I got what I wanted and they McKaig got a very happy customer,and I will let everyone I know where I got my car. I know I've forgotten some names,but I will never forget you as a person. Thanks again for your help in me getting my newer car... Wayne Ballard More

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The entire staff I worked with on this deal, especially Annette Preston, were so cordial, I felt like I was at home. Annette was a great sales person who did not pressure me in any way. Faye and Sabrina Annette Preston, were so cordial, I felt like I was at home. Annette was a great sales person who did not pressure me in any way. Faye and Sabrina did a great job keeping me informed about the car, and Floyd was upfront and honest in his answers to me. I've bought three cars and a truck from this dealership. After looking for cars from Shreveport to Dallas, I always end up here with at least as good a deal or better than I'd have gotten else where. More

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Well I came to McKaig Chevrolet out of pure coincidence. I went not expecting to qualify for anything,new or used. But by the grace of God and the few people I met, I was approved a new 2013 Chevy Sonic! I I went not expecting to qualify for anything,new or used. But by the grace of God and the few people I met, I was approved a new 2013 Chevy Sonic! I first spoke with Ms. Faye over the phone and her kind demeanor, hooked me in. I then spoke with Mr Brian Pilcher, who then gathered all my information. After perhaps and hour or so, Mr Jeriamy Schumacher, came out to greet and congratulate me on this new car! I can not begin to thank this group of people enough! I am sure I was near a breakdown with my old car that was on its last leg! Thank you McKaig and MANY thanks to those that helped me at this time. They even stayed later, after hours, just to help me get settled in and comfortable with this new ride. Excellent team work and fantastic customer service! More

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my experience at McKaig Chevrolet was absolutely amazing. i felt as if i were home. every employee welcomed my wife and i with open arms and they were all very friendly.i have never had a deal so great on a i felt as if i were home. every employee welcomed my wife and i with open arms and they were all very friendly.i have never had a deal so great on a NICE vehicle and my family and i owe it all to Mr. Mike Lambert!! i will never go anywhere else for a vehicle and i will tell all my friends and family next time they look for a ride to go to McKaig Chevrolet!! More

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The reason we give McKaig in Gladewater, TX a rating of "5" on every aspect of our experience is because they are exceptional to deal with. We first starting chatting online with Faye about different issu "5" on every aspect of our experience is because they are exceptional to deal with. We first starting chatting online with Faye about different issues with buying a car. She was very friendly and helpful. We came at our appointment time and met Brian. He was wonderfully kind and had a great listening ear. He never once rushed us or pressured us to pick any certain vehicle. He was considerate of our financial situation and made sure to speak to us very confidentially. Once we decided on a vehicle, we met with Jeriamy to finalize the sell. He was efficient and caring with his approach to taking care of all financial arrangements. We have bought may vehicles from several dealerships in various states. Never once have we had such a welcoming, pleasant, friendly, un-pressured experience. Additionally, every staff member made sure to look us in the eyes, smile, offer a warm hello and asks us how we were doing. I will NEVER buy a vehicle from another dealership. THANK YOU MCKAIG IN GLADEWATER, TX!!!!! More

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I had been looking for a new car for awhile, I saw online that McKaig had one I was interested in a Chevy Equinox . I contacted Faye Hinds and she told me to stop in and take a look at it. When I got to the that McKaig had one I was interested in a Chevy Equinox . I contacted Faye Hinds and she told me to stop in and take a look at it. When I got to the dealership I was met by Annette, Faye had set me up with her as my salesperson. Annette had already pulled the Chevy Equinox up that I wanted to see and it was waiting for me. She showed me all the features that it had and we took it for a spin. I loved it and really wanted to get it but, my problem was that I was so upside down on my trade, that I was afraid I was not going to be able to get it since I had been hitting a brick wall at other dealerships I had stopped at. We then went to talk to Floyd the finance Manager to see if we could make something happen. He did everything he could on his end to get me this car, he was able to give me more for my trade and took some off the price of the new car. We were able to make a deal I could live with. I would recommend McKaig to anyone who wants to find a new car, they really do, do all they can to make it happen. Thanks, Faye, Annette and Floyd for making it happen for me. You all were GREAT! More

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I had been to another dealership the day before I visited McKaig, and the experience was so horrible that I considered giving up on purchasing a new car. Faye contacted me the next day and assured me that th McKaig, and the experience was so horrible that I considered giving up on purchasing a new car. Faye contacted me the next day and assured me that the McKaig experience would be completely different. I had researched car pricing online and found that McKaig ha the best prices in the area, so I decided to give it one more try. From the moment I walked in the door, I was greeted and set up with Mike Lambert in sales. Mike had excellent customer service skills and was so easy to work with. He didn't try to talk me into a more expensive car, he simply wanted me to get what I wanted. McKaig had the exact vehicle I was looking for in stock, and it was priced thousands below other dealerships. My credit wasn't in the best of shape, and I was worried about financing, and that's where Jeriamy came in. He is excellent at what he does, and it seems they have a great reputation with the lenders because Jeriamy was able to get me financed for the vehicle in no time at all. I felt no judgement from them on my credit history and their attitude was "let's get you financed and help you get your credit back on the road again." Floyd walked me through signing all the paperwork that comes with purchasing a car. He explained everything in a way that was easy to understand and never got impatient when I had questions. Faye and even sales specialists that were not involved in the sale constantly made sure I was comfortable and had something to drink. At the end o the sale, Mike did not just hand me paperwork instructions on setting up my onstar and Bluetooth in my new vehicle. He actually sat in the car with me and called onstar with me to set up my account and went through every function on the vehicle to make sure I knew how to use them so that I could enjoy my new vehicle to the fullest. I have never encountered such a wonderful experience in buying a car. From walking in the door, to driving off the lot in my new car was such a short time span and never unenjoyable. I will never, ever go anywhere to buy a car again! If you are considering purchasing a car, do yourself a favor and go by McKaig first. Chances are, you'll never have to go visit another dealership! More

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