Fernando Lagunas
Fernando Lagunas at Victory Honda Chicago Northside

Fernando Lagunas

Service Advisor

Victory Honda Chicago Northside

6600 North Western Avenue
Chicago, IL 60645

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Fernando Lagunas

March 10, 2026

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Employee Rating

Very efficient. Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, pers More

by Judyh89234
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 10, 2026

Victory Honda Chicago Northside responded

It’s great to hear that Fernando’s reliable communication and personable approach made your Honda Odyssey service efficient. We’re pleased our sales team paid close attention to details and kept the process smooth. Thank you for choosing us and sharing your experience! Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 05, 2026

Dealership Rating
Employee Rating

really like how they keep him informed. And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were wi More

by Tim.L.Irwin59
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 05, 2026

Victory Honda Chicago Northside responded

Thank you for the five-star rating. We’re glad our team kept you informed during the service of your Honda HR-V and provided quick, thorough answers to your questions. We look forward to assisting you again. Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 02, 2026

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Employee Rating

This review is specifically about the service department and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining th More

by MRSG
Recommend Dealer
Yes

March 01, 2026

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Employee Rating

They are reliable, fast, and dont price gouge! Great service! Would recommend them to anyone! More

by Hazel21soccer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Lu

February 20, 2026

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Employee Rating

Excellent service. Prompt and clear communication. Nope Here are some more words so you will stop texting me. More

by john@themuellers.com
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

February 01, 2026

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Employee Rating

Fernando went over and beyond to help get our car fixed and he is so great to work with More

by Lawalsh06
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

January 28, 2026

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Employee Rating

Good service. Did not try to oversell services. Appreciated the honesty and restored my confidence in the dealer service department. More

by lipmans
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

January 28, 2026

Dealership Rating
Employee Rating

In and out, Fernando kept me informed with texts. He informed me of minor problems and cost to fix. More

by TONYHER56
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

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