Fil Principato
Fil Principato at Bob Rohrman Schaumburg Kia

Fil Principato

Service Manager

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

Contact Me
not yet
rated
94 Reviews
not yet
rated

94 Reviews

Write a Review

94 Reviews of Fil Principato

July 28, 2025

Dealership Rating
Employee Rating

I was visiting Chicago from out of town. My air conditioner went out and it was very hot. I also had a 7 hour drive back home. I took my car to this dealer. I had purchased the extended cove More

by klemmac
Recommend Dealer
No

May 26, 2025

Dealership Rating
Employee Rating

In 2023, Leased a 2024 kia k5 and on november 2024 took car in for an oil change and left the kia service and paid 93.00 approximatly for the oil change. About 30 mins later car went into a halt, alternato More

by Dissapointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ricky Perez, Isaac Hidder , Mark Camacho and Ricky Perez

May 28, 2025

Bob Rohrman Schaumburg Kia responded

Hi, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (847) 380-9762. We look forward to hearing from you.

September 12, 2024

Dealership Rating
Employee Rating

My experience with Schaumburg Kia has been nothing but problematic and disappointing for the 3rd time in a row. I myself am an automotive technician at another dealer and completely surprised by the level More

by Porschegoog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fabian Aguilar

Oct 06, 2024

Bob Rohrman Schaumburg Kia responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (847) 380-9762 so we can understand your situation better in order to try and turn your experience around. Thank you, Schaumburg Kia.

February 15, 2023

Dealership Rating
Employee Rating

Fil Principato was every helpful and explained everything that was going to be done to my car. Overall, nothing but great experiences every time with this dealership. More

by SAL-KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Bob Rohrman Schaumburg Kia responded

We couldn't ask for a better review! We're overjoyed Fil offered thorough and communicative assistance that accommodated your needs and shaped another fantastic experience at Bob Rohrman Schaumburg Kia. Safe travels, and we look forward to your next visit!

February 14, 2023

Dealership Rating
Employee Rating

Location great. Only want to test drive a Kia SUV and ended up buying a car. More

by DWEBER509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Solomon , Anthony Longobardi

Feb 14, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the 5-star review of Bob Rohrman Schaumburg Kia! We hope you enjoy the new ride!

February 09, 2023

Dealership Rating
Employee Rating

always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023

Bob Rohrman Schaumburg Kia responded

Kristen, We are very happy to have provided you with such a positive experience! Ricky and our team sincerely value your business and look forward to your next visit.

February 07, 2023

Dealership Rating
Employee Rating

Steve, flippo, and tec don’t remember his name. Very knowledgeable and kept me informed. Wasn’t treated negatively More

by JEANENNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve t

Feb 07, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We love to hear when our team excels in customer service. Until next time!

January 31, 2023

Dealership Rating
Employee Rating

This was my first time at Schaumburg Kia for service on my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my More

by TRACYKLAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Bob Rohrman Schaumburg Kia responded

We are delighted to welcome you to the Bob Rohrman Schaumburg Kia family! Thank you for working with the service team.

January 20, 2023

Dealership Rating
Employee Rating

The tech did not put my lug nuts back on my tire. I drove just off the lot and my tire fell off. More

by WILKPRINCESSHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: MarK Robles

Jan 24, 2023

Bob Rohrman Schaumburg Kia responded

We're sorry that you didn't have the best experience at our dealership. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 17, 2023

Dealership Rating
Employee Rating

Great service. Phil was amazing as always. I feel very confident in their work with my car. More

by Bergerblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles, Brian Montes

Jan 17, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Phil will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

1
...

Dealership Inventory (545 Vehicles)

new 2025 Kia Sportage Hybrid car, priced at $33,415
2025 Kia Sportage Hybrid
new
Blue exterior
Automatic
All-wheel Drive
new 2026 Kia Seltos car, priced at $28,102
2026 Kia Seltos
new
Gray exterior
CVT
All-wheel Drive
new 2025 Kia Telluride car, priced at $47,714
2025 Kia Telluride
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia K5 car, priced at $31,329
2026 Kia K5
new
Aurora Black exterior
Automatic
Front-wheel Drive
new 2026 Kia EV9 car, priced at $70,599
2026 Kia EV9
new
GBL exterior
Automatic
All-wheel Drive
new 2025 Kia K5 car, priced at $32,708
2025 Kia K5
new
Snow White Pearl exterior
Automatic
All-wheel Drive