Franchesca Osorio
Franchesca Osorio at Palm Chevrolet

Franchesca Osorio

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.5
170 Reviews

Languages Spoken

Spanish Spanish

4.5

170 Reviews

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170 Reviews of Franchesca Osorio

April 22, 2026

Dealership Rating
Employee Rating

I have to totally credit Francesca Soto for making service(s) to my vehicle a pleasure. She answers ALL my questions and provides knowledgeable advice of my vehicle. I look forward to future vehicle More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Lolo! I’m thrilled to hear that Francesca made your service experience a pleasure and provided you with knowledgeable advice. It's always great to know that we are making a positive impact. We look forward to assisting you with your future vehicle purchases! Sincerely, Wayne Bogle Parts and Service Director

April 19, 2026

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Very nice, clean and friendly atmosphere. Wait times are reasonable as well as accommodations as you wait More

by Kenyattaj92
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Maynard

Apr 20, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Kenya! We’re thrilled to hear that you enjoyed the nice, clean, and friendly atmosphere at Palm Chevrolet. It’s great to know that our wait times and accommodations met your expectations. We appreciate your feedback and hope to see you again soon! Best, The Palm Chevrolet Team

April 16, 2026

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Each department has the right people who know their specialty. This makes it easier for the consumer to make a decision for what they want/need. More

by neva4111987
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Recommend Dealer
Yes

Other Employees Tagged: Amy

Apr 16, 2026

Palm Chevrolet responded

Thank you for your review! We appreciate your kind words about our knowledgeable team at Palm Chevrolet. It's great to hear that you found our departments helpful in guiding your decision-making process. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

April 16, 2026

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Fast, friendly and professional service. On time and accommodating to my needs. Will continue to service my vehicles here. More

by EHERSH101
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Recommend Dealer
Yes
Apr 16, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that you experienced fast, friendly, and professional service at Palm Chevrolet. It's great to know that we could accommodate your needs, and we look forward to serving you for all your future vehicle maintenance. Thank you for choosing us! Sincerely, Wayne Bogle Parts and Service Director

April 09, 2026

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Muy pero que muy buenas atenciones por parte de el equipo de trabajo de Palm Chevrolet More

by ROBERSYAL1720
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2026

Palm Chevrolet responded

¡Gracias por tus amables palabras! Nos alegra saber que recibiste excelentes atenciones de parte de nuestro equipo en Palm Chevrolet. Apreciamos mucho tu apoyo y esperamos verte nuevamente pronto. ¡No dudes en compartir tu experiencia con otros! Mejor, The Palm Chevrolet Team

April 07, 2026

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It was a convenient drop off after hours and my advisor. Francesca was very communicative and helpful. She was able to arrange a rental due to my repair length of time. Very appreciative of the help. More

by ecguzman70
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Service Time
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Recommend Dealer
Yes
Apr 08, 2026

Palm Chevrolet responded

Thank you for your fantastic review! We're glad to hear you had a positive experience with Franchesca at Palm Chevrolet. It's great to know that her communication and assistance with your rental made a difference during your repair process. We appreciate your feedback and look forward to serving you again in the future! Best, The Palm Chevrolet Team

April 02, 2026

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Francesca is always a please to work with when I need to have my car serviced at palm chefy More

by mike@waterfrontadvisors.com
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Palm Chevrolet responded

Thank you for your wonderful review, Mike! We're thrilled to hear that Francesca provided you with great service during your visit to Palm Chevrolet. We appreciate your feedback and look forward to seeing you again for your future service needs! Best, The Palm Chevrolet Team

March 29, 2026

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Services was fast. Inspection found a nail in the tire tread, which I was told I could have patched. More

by andrewwennersten
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2026

Palm Chevrolet responded

Thank you for your review, Andrew! I’m glad to hear you found the service fast and that the inspection identified the nail in your tire tread. It's always my goal to ensure you are informed and have options for your vehicle. We appreciate your feedback and hope to see you again for any future needs. Sincerely, Wayne Bogle Parts and Service Director

March 22, 2026

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Franchesca did the job adequately but limitation at dealership seamed to limit how well she did it. More

by CDHASENJAGER
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Palm Chevrolet responded

Thank you for your feedback. I appreciate your insights regarding your experience at Palm Chevrolet. I'm glad to hear that Franchesca was able to assist you adequately. If there are specific areas you feel could be improved, please feel free to reach out to me directly. Your input is valuable as I strive to enhance our services. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 19, 2026

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I received the exact service I paid for. I am very satisfied with the service provided. More

by BREYANNA.THOMAS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Palm Chevrolet responded

Thank you for your kind words, Breyanna! I am thrilled to hear that you received the service you expected and that you are satisfied with your experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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