Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.8
13 Reviews
4.8

13 Reviews

Write a Review

13 Reviews of Dennis Calcaterra

April 26, 2024

Dealership Rating
Employee Rating

My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Degroot

Helpful
Report | Print
Apr 29, 2024

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

Dealership Rating
Employee Rating

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Kelly

Helpful
Report | Print
Apr 22, 2024

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 08, 2024

Dealership Rating
Employee Rating

They take care of your car, but I hate the robot answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. More

by bbell18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Stone, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

Helpful
Report | Print
Apr 11, 2024

Palm Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 06, 2024

Dealership Rating
Employee Rating

The technician had explained me clearly and he did solved the problem I believe the location seems perfect More

by BYRONLZIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon

Helpful
Report | Print
Apr 09, 2024

Palm Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Wayne Bogle Parts and Service Director

April 03, 2024

Dealership Rating
Employee Rating

I always receive the best service when I get my truck serviced. I would definitely recommend their service to anyone. More

by ARTISHA WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Stone, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

Helpful
Report | Print
Apr 05, 2024

Palm Chevrolet responded

Hi Artisha, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 03, 2024

Dealership Rating
Employee Rating

Very good sales man Brandon. Really made the whole thing easy as could be with the purchase of my new truck. More

by blakerauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Daniels

Helpful
Report | Print
Apr 05, 2024

Palm Chevrolet responded

Blake, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every truck buying experience should be. We are sincerely grateful for your business! Best, The Palm Chevrolet Team

March 20, 2024

Dealership Rating
Employee Rating

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Mar 22, 2024

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

February 04, 2021

Dealership Rating

Very disappointed in advertise price for oil change and bill. Advertised for my 2017 Silverado was $74.95. Bill ended up being $92. I believe false advertisement More

by Rickhansford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Feb 08, 2021

Palm Chevrolet responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Wayne Bogle Parts and Service Director

May 21, 2019

Dealership Rating

Purchase and Service My experience with Palm Chevrolet from my purchase through the years of service has been excellent, thanks to people like Mr. del Rio and Mr. Calcater More

by Vickie42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Del Rio

Helpful
Report | Print

January 26, 2018

Dealership Rating
Employee Rating

No hassle,relaxed process This has been the fifth time I have been to Palm Chevrolet.I will always ask for Chris because he is so personable and easy to deal with. I can recomm More

by hahnart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry , J D Piatek

Helpful
Report | Print
Feb 01, 2018

Palm Chevrolet responded

Thank you for your customer loyalty! We are glad to hear that Chris has been able to help you out so much!

1
2

Dealership Inventory (290 Vehicles)

used 2021 Chevrolet Equinox car, priced at $19,989
2021 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
$19,989
View Details
new 2024 Chevrolet Blazer EV car, priced at $42,695
2024 Chevrolet Blazer EV
new
Gray exterior
Automatic
All-wheel Drive
$42,695
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $46,989
2023 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
$46,989
View Details
used 2023 GMC Terrain car, priced at $24,789
2023 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
$24,789
View Details
used 2022 Mazda CX-30 car, priced at $23,889
2022 Mazda CX-30
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$23,889
View Details
used 2021 Chevrolet Blazer car, priced at $25,895
2021 Chevrolet Blazer
used
Summit White exterior
Automatic
Front-wheel Drive
$25,895
View Details
View All Inventory