Would have given 5 stars but at pickup I arrived in the
service office and stood at the service desk occupied by Neil for a full 4 minutes before he even acknowledged my presence. He was having some kind o
service office and stood at the service desk occupied by Neil for a full 4 minutes before he even acknowledged my presence. He was having some kind of jovial chit-chat with a service tech nearby, who even pointed at me to let Neil know I was there, and he simply said 'I know' and continued his conversation without so much as looking at me. I guess when he was ready to work he finally asked if he could help me. I have to say this behavior did not make me feel like a priority for him, and perhaps he is better suited for a position that is not customer-facing. The service performed on my car was satisfactory, just did not appreciate being ignored when I arrived to pick up the vehicle.
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by rkkramer
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anibel
Apr 15, 2026 -
Palm Chevrolet responded
Thank you for your feedback. I appreciate your insight regarding your recent experience at Palm Chevrolet. It's important to us that all customers feel prioritized and acknowledged, and I understand that your wait time was not ideal. I'm glad to hear the service performed on your vehicle was satisfactory. I encourage you to reach out to us directly if you have any further concerns or suggestions. We hope to provide you with a better experience in the future!
Sincerely,
Wayne Bogle
Parts and Service Director
Perfect Service, no trouble.
Did exactly what was requested. On time, explained everything in detail.
Did exactly what was requested. On time, explained everything in detail.
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by fbaez51
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Palm Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you received perfect service and that everything was done to your satisfaction at Palm Chevrolet. We strive to provide timely and detailed explanations, and it's great to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director
Muy pero que muy buenas atenciones por parte de el equipo
de trabajo de Palm Chevrolet
de trabajo de Palm Chevrolet
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by ROBERSYAL1720
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Palm Chevrolet responded
¡Gracias por tus amables palabras! Nos alegra saber que recibiste excelentes atenciones de parte de nuestro equipo en Palm Chevrolet. Apreciamos mucho tu apoyo y esperamos verte nuevamente pronto. ¡No dudes en compartir tu experiencia con otros!
Mejor,
The Palm Chevrolet Team
I would absolutely recommend this dealership.
PALM CHEVROLET was a pleasure to do business with Lance was my sales person and he was very professional. I can’t wait to do business with him again
PALM CHEVROLET was a pleasure to do business with Lance was my sales person and he was very professional. I can’t wait to do business with him again in the future. He really bent over backwards for me and my family to make sure we got what we were looking for
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by Geo101588
Verified Customer
Verified Customer
Other Employees Tagged:
Lance McDaniel
Mar 09, 2026 -
Palm Chevrolet responded
Thank you for your fantastic review! We're pleased to hear that you had a great experience with Lance at Palm Chevrolet. It's wonderful to know he went above and beyond to meet your family's needs. We look forward to assisting you again in the future and appreciate your recommendation! Safe travels in your new vehicle!
Best,
The Palm Chevrolet Team
Palm service people are always courteous, helpful, and
professional. The work is done on time, and reviewed with the customer to be sure everything is done properly.
professional. The work is done on time, and reviewed with the customer to be sure everything is done properly.
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by skennedy450
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Palm Chevrolet responded
Thank you for your kind words! I greatly appreciate your positive feedback about our courteous and professional service team at Palm Chevrolet. It's wonderful to hear that your experience has been timely and thorough. We look forward to seeing you again for your future service needs!
Sincerely,
Wayne Bogle
Parts and Service Director
Very satisfied with service dept.
Of dealership, especially Ali the service manager. Always takes the time to go over my concerns.
Of dealership, especially Ali the service manager. Always takes the time to go over my concerns.
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by gminnillo58
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2026 -
Palm Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you are very satisfied with the service department at Palm Chevrolet, especially Ali's dedication to addressing your concerns. I appreciate your feedback, and we look forward to serving you again in the future!
Sincerely,
Wayne Bogle
Parts and Service Director
Hi the dealership is very clean classy but they did do
away with the donuts in the morning while the customers are waiting I'm sure we all want that back again
away with the donuts in the morning while the customers are waiting I'm sure we all want that back again
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by ddanster91
Verified Customer
Verified Customer
Service Price Transparency
Feb 15, 2026 -
Palm Chevrolet responded
Grateful for you sharing this lovely experience with us! I appreciate your kind words about Palm Chevrolet's cleanliness and class. We're always looking for ways to enhance the customer experience, and I value your suggestion regarding the morning donuts. We hope to see you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director
not a good day.
miscommunication. ended in long wait. hope next time will be better. John
miscommunication. ended in long wait. hope next time will be better. John
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by JSP6052
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2026 -
Palm Chevrolet responded
Thank you for sharing your experience, John. I appreciate your feedback and understand that miscommunication can lead to frustrating situations. We are committed to improving our service and hope to provide you with a much better experience during your next visit to Palm Chevrolet. Please feel free to reach out to us if you have any specific concerns you'd like to discuss.
Sincerely,
Wayne Bogle
Parts and Service Director
I have never had a bad experience with Palm.
The service staff are always accommodating and friendly.
The service staff are always accommodating and friendly.
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by ccaiazzo65
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2026 -
Palm Chevrolet responded
Thank you for your kind words! I’m thrilled to hear that you’ve had consistently positive experiences with the service staff at Palm Chevrolet. I pride myself on ensuring a friendly and accommodating experience, and it’s wonderful to know that it shows. We look forward to seeing you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director
Excellent communication and prompt work.
10-10 customer service. The car turned out great too.
10-10 customer service. The car turned out great too.
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by coh31990
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Palm Chevrolet responded
Thank you for your kind words! I'm thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that you appreciated our communication and customer service, and I'm glad you're happy with your car. We look forward to serving you again in the future!
Sincerely,
Wayne Bogle
Parts and Service Director