Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.6
97 Reviews
4.6

97 Reviews

Write a Review

97 Reviews of Dennis Calcaterra

April 15, 2026

Dealership Rating
Employee Rating

Would have given 5 stars but at pickup I arrived in the service office and stood at the service desk occupied by Neil for a full 4 minutes before he even acknowledged my presence. He was having some kind o More

by rkkramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anibel

Apr 15, 2026

Palm Chevrolet responded

Thank you for your feedback. I appreciate your insight regarding your recent experience at Palm Chevrolet. It's important to us that all customers feel prioritized and acknowledged, and I understand that your wait time was not ideal. I'm glad to hear the service performed on your vehicle was satisfactory. I encourage you to reach out to us directly if you have any further concerns or suggestions. We hope to provide you with a better experience in the future! Sincerely, Wayne Bogle Parts and Service Director

April 11, 2026

Dealership Rating
Employee Rating

Perfect Service, no trouble. Did exactly what was requested. On time, explained everything in detail. More

by fbaez51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Apr 11, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received perfect service and that everything was done to your satisfaction at Palm Chevrolet. We strive to provide timely and detailed explanations, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 09, 2026

Dealership Rating
Employee Rating

Muy pero que muy buenas atenciones por parte de el equipo de trabajo de Palm Chevrolet More

by ROBERSYAL1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Palm Chevrolet responded

¡Gracias por tus amables palabras! Nos alegra saber que recibiste excelentes atenciones de parte de nuestro equipo en Palm Chevrolet. Apreciamos mucho tu apoyo y esperamos verte nuevamente pronto. ¡No dudes en compartir tu experiencia con otros! Mejor, The Palm Chevrolet Team

March 09, 2026

Dealership Rating
Employee Rating

I would absolutely recommend this dealership. PALM CHEVROLET was a pleasure to do business with Lance was my sales person and he was very professional. I can’t wait to do business with him again More

by Geo101588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance McDaniel

Mar 09, 2026

Palm Chevrolet responded

Thank you for your fantastic review! We're pleased to hear that you had a great experience with Lance at Palm Chevrolet. It's wonderful to know he went above and beyond to meet your family's needs. We look forward to assisting you again in the future and appreciate your recommendation! Safe travels in your new vehicle! Best, The Palm Chevrolet Team

March 08, 2026

Dealership Rating
Employee Rating

Palm service people are always courteous, helpful, and professional. The work is done on time, and reviewed with the customer to be sure everything is done properly. More

by skennedy450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Mar 09, 2026

Palm Chevrolet responded

Thank you for your kind words! I greatly appreciate your positive feedback about our courteous and professional service team at Palm Chevrolet. It's wonderful to hear that your experience has been timely and thorough. We look forward to seeing you again for your future service needs! Sincerely, Wayne Bogle Parts and Service Director

March 02, 2026

Dealership Rating
Employee Rating

Very satisfied with service dept. Of dealership, especially Ali the service manager. Always takes the time to go over my concerns. More

by gminnillo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Sanabria, Franchesca Osorio , Aaron Jersey

Mar 03, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you are very satisfied with the service department at Palm Chevrolet, especially Ali's dedication to addressing your concerns. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 15, 2026

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Employee Rating

Hi the dealership is very clean classy but they did do away with the donuts in the morning while the customers are waiting I'm sure we all want that back again More

by ddanster91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Beauchamp , Craig Pearce

Feb 15, 2026

Palm Chevrolet responded

Grateful for you sharing this lovely experience with us! I appreciate your kind words about Palm Chevrolet's cleanliness and class. We're always looking for ways to enhance the customer experience, and I value your suggestion regarding the morning donuts. We hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 31, 2026

Dealership Rating
Employee Rating

not a good day. miscommunication. ended in long wait. hope next time will be better. John More

by JSP6052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Palm Chevrolet responded

Thank you for sharing your experience, John. I appreciate your feedback and understand that miscommunication can lead to frustrating situations. We are committed to improving our service and hope to provide you with a much better experience during your next visit to Palm Chevrolet. Please feel free to reach out to us if you have any specific concerns you'd like to discuss. Sincerely, Wayne Bogle Parts and Service Director

January 29, 2026

Dealership Rating
Employee Rating

I have never had a bad experience with Palm. The service staff are always accommodating and friendly. More

by ccaiazzo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Osorio, Scott Kelly

Jan 29, 2026

Palm Chevrolet responded

Thank you for your kind words! I’m thrilled to hear that you’ve had consistently positive experiences with the service staff at Palm Chevrolet. I pride myself on ensuring a friendly and accommodating experience, and it’s wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 28, 2026

Dealership Rating
Employee Rating

Excellent communication and prompt work. 10-10 customer service. The car turned out great too. More

by coh31990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that you appreciated our communication and customer service, and I'm glad you're happy with your car. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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