Francisco Chavez | Page 3
Service Advisor
Stingray Chevrolet
2002 N Frontage Rd
Plant City, FL 33563
475 Reviews
Write a Review475 Reviews of Francisco Chavez
March 01, 2024
fast , clean, reliable stingray chev employees are so friendly, helpful, respectful good experience with my service advisors provides quick service friendly, helpful, respectful good experience with my service advisors provides quick service More
Other Employees Tagged: Francisco Chavez
February 02, 2024
Stingray and Francisco have been my go to for any service needs to any of my vehicles no matter the brand. I know that when I deal with Francisco I'm getting a fair price and honesty about what issues my veh needs to any of my vehicles no matter the brand. I know that when I deal with Francisco I'm getting a fair price and honesty about what issues my vehicle is having More
Other Employees Tagged: Francisco Chavez
January 24, 2024
Made an appointment for a diesel truck with diesel tech on vacation the day of appointment. Waited 3 weeks for appointment. I checked in handed over the keys and casually Francisco said 'yeah we'll get to on vacation the day of appointment. Waited 3 weeks for appointment. I checked in handed over the keys and casually Francisco said 'yeah we'll get to it next week, have a great day.' I came back later that afternoon and demanded my keys back and the vehicle be released. Told me I would need a loaner for repairs with no kind of time frame. I called for a week for an eta and could not get anyone on the phone. I asked to speak with a service manager and was denied. Codes popped on the truck and it was accelerating and decelerating erratically so I called to let them know, no response. Called on Friday last week for an ETA before I took matters into my own hands and was told by reception that they would not put me through to my service advisor and I could be waiting more than a month for another appointment and a loaner. I reset my TCM on my own after hearing that. Only for them to call me on Monday to tell me that a loaner was ready for me. I no longer have any codes on the truck after I reset it on my own using YouTube so they will not look at it. Terrible experience. I am very respectful and reasonable I was never rude to anyone but this was ridiculous. I still have issues that need to be addressed. I have oil leaking from my turbo-intake connection, jumpy and erratic acceleration. When this happens again, this was the 2nd time I cannot drive a truck like that without fixing on my own until I get a call back and no communication from service. It is my work truck and it is under GM Warranty. I understand things get busy a More
Other Employees Tagged: Francisco Chavez