Francisco Panucco
Francisco Panucco at Temecula Nissan

Francisco Panucco

Sales Manager

Temecula Nissan

41895 Motor Car Pkwy
Temecula, CA 92591

3.4
52 Reviews
3.4

52 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

52 Reviews of Francisco Panucco

January 10, 2026

Dealership Rating
Employee Rating

Did not honor their online price and tried to sell me the vehicle for $4,000 more than their website listed it for. Liars and scammers. Sales managers Fransisco and Raul lied to us and tried to claim the veh More

by Temecula Nissan are liars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Raul Perez

Jan 15, 2026

Temecula Nissan responded

Hello, Thank you for sharing your feedback. We’re genuinely sorry to hear about your recent experience and the frustration it has caused you. At Temecula Nissan, we strive to be transparent and fair with every guest, and it’s concerning to learn that you feel your experience did not reflect those values. Because your review was posted anonymously, we’re unable to reach out to you directly or look up your visit in our records. We would appreciate the chance to investigate your concerns further, especially regarding the online pricing and your interaction with our team members. If you’re willing, please contact us with your information or any additional details. Additionally, you are welcome to reach out directly to our Director of Customer Experience, Melissa Roldan, at MRoldan@TemeculaNissan.Com. Melissa is dedicated to assisting our customers and will be happy to help address your concerns personally. Thank you again for bringing this to our attention. We value your feedback, and we hope to have the opportunity to make things right. Best regards, Sergio A Beltran, General Manager

Jan 28, 2026

Temecula Nissan responded

Hello Temecula Nissan are liars, We wanted to follow up once again regarding your recent review, as both myself and our Director of Customer Experience, Melissa Roldan, have made several genuine attempts to reach out and resolve your concerns. We remain committed to transparency and customer satisfaction, and we want to emphasize that we are more than willing to honor our pricing and sell any vehicle without additional accessories, should that be your preference. As your review was posted anonymously, we have no way to verify your visit or contact you directly to address your experience other than thru this review paltform. Our main goal is to ensure that every guest receives fair treatment, and if there has been any misunderstanding or miscommunication, we would sincerely appreciate the chance to make things right. I would like to personally invite you to come see me, Sergio A. Beltran, General Manager at Temecula Nissan. I am happy to review any details with you directly, provide transparent pricing, and do everything possible to turn your experience around. If you wish to speak privately, please contact me at GM@TemeculaNissan.Com or our Director of Customer Experience at MRoldan@TemeculaNissan.Com. Your satisfaction is very important to us, and we sincerely hope to have the opportunity to earn your trust. Thank you again for your feedback, and we look forward to hearing from you. Best regards, Sergio A. Beltran General Manager, Temecula Nissan

October 24, 2025

Dealership Rating
Employee Rating

I feel deceived buying at your company. Did not explain from the beginning that I am the only one on the contract and did not include my husband on the DMV side. And did not diacuss the tot More

by Elijah0204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 15, 2025

Temecula Nissan responded

Hi Elijah, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience with us at Temecula Nissan, and I want to sincerely apologize for any frustration or disappointment you’ve felt. At Temecula Nissan, we always strive to provide transparent, customer-focused service, and it’s clear we fell short in your case. I understand your concerns regarding the contract and DMV paperwork not reflecting your husband’s information, as well as the lack of a clear discussion about the total payment. This is not the standard of service we aim to provide, and I apologize for any confusion or inconvenience this caused. We value your feedback and would like the opportunity to make things right. If you are willing, I’d appreciate the chance to speak with you directly to better understand what happened, address your concerns, and see how we can resolve any outstanding issues for you. Please feel free to reply to this email or contact me so we can work together toward a solution. Thank you again for your honesty. Your experience is important to us and will help us improve our processes for all customers. Sincerely, Sergio A Beltran General Manager

October 01, 2025

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Employee Rating

Great job and very honest and help me out on what I need thank you so much Temecula Nissan More

by cruzerwin1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Perez, Raul Perez, Melissa Roldan , Biff Gordon, Jacob Little, Oscar Panucco, Christian Pinaglia, Eric Rude, Riley Smith, Dilan

July 23, 2025

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All sales are very friendly they will do everything possible for you get a good price and a good deal. But is something I don’t like is on service department Mike is a very rude person he doesn’t show More

by Carlosaberganza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Perez, Raul Perez , Oscar Panucco, Eric Rude

June 01, 2024

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Employee Rating

Amazing service good honest people very freindly fast service easy to talk to explain everything More

by slugger714.eh
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Raul Perez , Christian Pinaglia, Riley Smith

January 18, 2024

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Service was quick and the employees were friendly and knowledgeable. Good customer service is hard to find. More

by tjeloves4kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Perez, Raul Perez , Oscar Panucco, Christian Pinaglia, Riley Smith

December 30, 2023

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Employee Rating

Very professional group of folks. They were quick and courteous to help get me out in a timely manner. More

by jimmyfifteen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Castro, Phillip Brady, Raul Perez , Biff Gordon, Jacob Little, Cierra Mccandless, Greg Overholt, Christian Pinaglia, Riley Smith

August 14, 2023

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The workers in Temecula Nissan treat everyone well and try to get you the best deals for your cars needs at a good price. More

by MENRIQUEZ04470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Castro, Phillip Brady, Cesar Perez, Raul Perez , Cierra Mccandless, Claudia Morera, Oscar Panucco, Riley Smith, Pace unknown, Michael Marcoux

Aug 17, 2023

Temecula Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

Dealership Rating
Employee Rating

Awesome service! Very professional and they seemed to be knowledgeable of the work being done. More

by GREGMILLZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cierra Mccandless, Christian Pinaglia, Riley Smith

Aug 03, 2023

Temecula Nissan responded

Hi Gregmillz07, thank you so much for your positive comments about Temecula Nissan!

December 18, 2022

Dealership Rating
Employee Rating

If I could rate it with negative stars I would! ! I've had a HORRIBLE EXPERIENCE WITH THIS DEALERSHIP FROM SALES TO MGMT!! They are SHADY & UNSCRUPULOUS!!! I BOUGHT A CAR BACK IN NOV. & THEY STILL H More

by jenp6774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lenin & Andres the mgr!

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