Retired from Military service in 1993. After he retired, he spent time exploring different careers such as construction, upholstery, and finance. Ultimately, he landed in the automotive industry in 1997 because it kept his interest and he came to Rivard in 2014. His goal is to provide superior customer service and a buying experience you can share with friends and family.
Read moreDealership Experience
9 yrs
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
Spanish
85 Reviews
Write a Review85 Reviews of Francisco Toledo
August 22, 2018
Ask for Francisco - no games. Francisco Toledo, my salesman, was terrific. He was open, honest and only suggested Financing once. When I declined and stated my reason it was never Francisco Toledo, my salesman, was terrific. He was open, honest and only suggested Financing once. When I declined and stated my reason it was never brought up again. Upgrades/options were offered and discussed. He knew every detail on the truck I purchased and I didn't have to sit while he went to discuss/argue/plead on my behalf with some invisible manager. No one ever suggested that if I would, "just meet them halfway, I could drive away today". We struck a deal, shook hands and were done. One visit, one hour, one fine truck. Overall, a very pleasant and professional experience. I'll be back. More
August 04, 2018
No complaints! Francisco was great! We were able to do most of the paperwork over the phone and that lead to only being at the dealership for an hour to sign the fin Francisco was great! We were able to do most of the paperwork over the phone and that lead to only being at the dealership for an hour to sign the final paperwork. This has been by far the best experience we have ever had when buying a vehicle. We would recommend this dealership and specifically Francisco 100% More
July 25, 2018
Excellent My salesman was really good and very polite. He is willing to help anyone. If I every need another vehicle I would definitely consider going back to h My salesman was really good and very polite. He is willing to help anyone. If I every need another vehicle I would definitely consider going back to him. More
July 20, 2018
New Car As always when I shop at Rivard Buick the service was great. Our salesman, Francisco Toledo, explained everything about the sale. It was a no haggle As always when I shop at Rivard Buick the service was great. Our salesman, Francisco Toledo, explained everything about the sale. It was a no haggle sales. The vehicle was ready when he said it would be ready. Overall delighted with the new Buick Encore More
July 09, 2018
It was a very simple process working with proffessionals Excellent customer relations no pressure Francisco was professional and knowledgeable. Thanks again for all your help. This makes carry buying enjoyab Excellent customer relations no pressure Francisco was professional and knowledgeable. Thanks again for all your help. This makes carry buying enjoyable and not a game of numbers. More
July 03, 2018
Great customer service, easy buying experience, was able to get a great deal on a new vehicle. Would recommend to any one trying to purchase a new vehicle. customer service, easy buying experience, was able to get a great deal on a new vehicle. Would recommend to any one trying to purchase a new vehicle. More
June 28, 2018
Quick,polite and courteous. Upon arriving at the service center I was quickly ask was there anything they could do for me. This made me feel very welcomed. Once I informed them w Upon arriving at the service center I was quickly ask was there anything they could do for me. This made me feel very welcomed. Once I informed them what I needed assistance with it was quickly and professionally taken care of. The service I received makes it easy to be a return customer. More
Other Employees Tagged: Mike Belliveau
June 09, 2018
Dissatusied Customer, No follow through Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for regular service 3 times since then and all 3 times the service advisor said he would email the DM as of today 7 months later I am very dissatisfied with the service of Rivard and would not buy another vehicle from them nor would I never recommend them, there had never been any achknowledgement about this issue. I have never noticed this defect in any other GMC truck the either same running board or the same color More
Other Employees Tagged: Bob Scaggs, Mike Puzycki
May 24, 2018
Great Prices and Selection This is the only place I will go for my GMC trucks. They make it easy to find the right truck at a great price. Francisco worked hard to find me not o This is the only place I will go for my GMC trucks. They make it easy to find the right truck at a great price. Francisco worked hard to find me not only the right truck but the right finance options. More
May 18, 2018
Very Pleased Fransisco was extremely patient and very on top of communication for the duration of the deal. This was the easiest vehicle trade up I've ever experie Fransisco was extremely patient and very on top of communication for the duration of the deal. This was the easiest vehicle trade up I've ever experienced. It didn't take 5 hrs at the dealership. Most communications thru technology. Would highly recommend! More