Franco Lanese
Franco Lanese at Ken Ganley Subaru Wickliffe

Franco Lanese

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

Contact Me
5.0
74 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

13 yrs, 2 mos

5.0

74 Reviews

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74 Reviews of Franco Lanese

October 04, 2025

Dealership Rating
Employee Rating

Franco is a real pro - maintenance done quickly - full report on vehicle was provided to me. More

by jimw4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Beck

Oct 06, 2025

Ken Ganley Subaru Wickliffe responded

This is great to hear! Thank you for choosing Ken Ganley Subaru Wickliffe!

September 13, 2025

Dealership Rating
Employee Rating

Always a pleasure to deal with the staff at this Ganley Subaru. Cristian was particularly helpful! More

by JOELDOWNEY123456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile

Sep 15, 2025

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Dealership Rating
Employee Rating

I love the staff here. I live over 45 minutes away but drive to this location because they’re always kind and attentive. More

by CMBERRY16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Caja, Joy Taylor, Demetrius Carter , Brandon Mitchell-Taylor, Annette Wagoner- Salvatore

Aug 01, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for making the drive to see us! We appreciate your business and look forward to seeing you again at Ken Ganley Subaru Wickliffe. Take care!

June 01, 2025

Dealership Rating
Employee Rating

I have my car serviced here and Franco and the techs are always great. I never have to wait long and they keep me informed on the status from start to finish. They are always up front and transparent with More

by rajk6569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ken Ganley Subaru Wickliffe responded

Hi Raj, thank you for sharing your experience with us! We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provide such efficient and transparent service. We appreciate your trust in us for your car's needs!

May 09, 2025

Dealership Rating
Employee Rating

Great job was bit late for appointment but they were okay with it … got 30 K service done leaving next day for long trip so had to get it done thanks for accommodating More

by KAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Beck , Annette Wagoner- Salvatore

May 12, 2025

Ken Ganley Subaru Wickliffe responded

Hello Kaiser, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Dealership Rating
Employee Rating

They were friendly, knowledgeable about the Subaru cars. I think they gave me a good deal. I will recommend them to my friends and relatives. More

by Impreza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , Mato Vunak

Apr 14, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided wonderful service, and we're glad you're happy with the deal. Your recommendations mean a lot to us!

April 02, 2025

Dealership Rating
Employee Rating

Jeff Leovic has made my car leasing exceptional. He is the reason I lease here! More

by COUGHETIME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Lunar, Jeff Leovic, Craig Hatcher, Jason Caja , James Callender

Apr 02, 2025

Ken Ganley Subaru Wickliffe responded

Your feedback made our day! Thanks for the five-star review! - Ken Ganley Subaru Wickliffe

March 21, 2025

Dealership Rating
Employee Rating

Everyone at Ganley pays attention to the needs of the customers. Today, Franco noticed me waiting and pinch-hit for a colleague who was out. It was a busy day but Franco helped me as soon as he was free More

by pv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annette Wagoner- Salvatore, William Young in Sales

Mar 23, 2025

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Dealership Rating
Employee Rating

Giovanni is great. The whole staff kept me informed through out the whole process. They are the best More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja, Erica Caja, Sam Velez, Darren Beck, Michael Campoletti, Harley Vecchio , Larry Clement, Annette Wagoner- Salvatore, Giovanni

Mar 06, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!

March 02, 2025

Dealership Rating
Employee Rating

Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed. More

by colleensalamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe! It's great to know our service and communication met your expectations. Thank you for the feedback!

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