Demetrius Carter
Demetrius Carter at Ken Ganley Subaru Wickliffe
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Demetrius Carter

Reception-Cashier

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.5
10 Reviews

Dealership Experience

24 yrs, 4 mos

Languages Spoken

English English

4.5

10 Reviews

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10 Reviews of Demetrius Carter

April 19, 2024

Dealership Rating
Employee Rating

Very clean, nice, professional staff. Plenty of room. Service dept has plenty of amenities. Being close to the highway is also very helpful. More

by jjalsevac04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2024

Dealership Rating
Employee Rating

I was very happy with my experience at Ken Ganley Subaru of Wickliffe. Russ, Brian, Joe and James took very good care of me. Russ made me feel very comfortable during my test drive and made sure I got ever More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Joseph Russo, Brian Buehner , Russell Papa

Apr 18, 2024

Ken Ganley Subaru Wickliffe responded

Karen, it's great to know that Russ, Brian, Joe and James took good care of you at Ken Ganley Subaru Wickliffe. We're glad they could assist with your new Crosstrek purchase and ensure everything was set up properly for you. Enjoy the ride!

Apr 19, 2024

Ken Ganley Subaru Wickliffe responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Dealership Rating
Employee Rating

I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

March 08, 2024

Dealership Rating
Employee Rating

I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn More

by heibersr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jason, Joy and Joe made your experience at Ken Ganley Subaru Wickliffe a positive one. It's great to see how well they took care of you throughout the process! We appreciate your trust in us for both service and sales needs. Enjoy your new Crosstrek!

Mar 11, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2024

Dealership Rating
Employee Rating

Overall the purchasing experience was smooth. They had all of the paperwork ready to go when we got there which saved a lot of time. We were an out of state buyer and they knew exactly what paper More

by acass9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 19, 2024

Ken Ganley Subaru Wickliffe responded

We're glad to know your purchasing experience was smooth and efficient at Ken Ganley Subaru Wickliffe. It's great that Cristian could assist you with all the electronic options on your car! Thanks for choosing us, we appreciate it!

December 19, 2023

Dealership Rating
Employee Rating

Everything went very smooth with the purchase of the truck but the cashier was very rude. She clearly didn’t want to be there and her doing her job was an inconvenience More

by Kevins776
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Pruce, Joseph Russo

Dec 20, 2023

Ken Ganley Subaru Wickliffe responded

Kevin, we're glad to know your purchase process went smoothly at Ken Ganley Subaru Wickliffe. However, it's disappointing to learn about the interaction with our cashier and we'll be sure to address this with the team. Thank you!

October 13, 2023

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Employee Rating

Credit manager did not know what he was doing would like to talk ken ganley to tell him what a bad experience I had sales person gino was awesome but the rest of your team screwed up More

by popeyemac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gino Palombo, Mike Swansinger, Makayla LaMonica, Ken Eggers , Jim Gentile, Rich Llyod

Oct 14, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 17, 2023

Dealership Rating
Employee Rating

I had a great experience with Ganley Subaru in Wickliffe. I felt well taken care of by the friendly sales and staff! More

by ANDREW8073
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crissy Faught, Joseph Russo , Jim Gentile

Aug 18, 2023

Ken Ganley Subaru Wickliffe responded

Hi Andrew! We're delighted to know you had a great experience with us at Ken Ganley Subaru Wickliffe! Our team is always here to provide friendly and efficient service. Thanks for the review! We'll see you next time!

Aug 21, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2023

Dealership Rating
Employee Rating

Swift service with a comfortable waiting room (and options for drop off with a driver to take me somewhere else while I wait). I always feel well-apprised of the issues my car has. More

by MBANK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Caja

May 08, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Dealership Rating
Employee Rating

We love Ken Ganley Subaru. We love our Outback. We love the dealership. We love the service. And we adore our little sales girl, Joy Taylor. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Ken Ganley Subaru Wickliffe responded

We are thrilled that you had an excellent experience with us, Bill! We appreciate your kind words about Joy! She is indeed one of our best assets here at Ken Ganley Subaru Wickliffe! Drive safely, and we hope to see you soon for any future automotive needs! Enjoy your Subaru Outback!

May 04, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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