Frank Arencibia
Frank Arencibia at Ford of Kendall
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Frank Arencibia

SERVICE TECHNICIAN

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Frank Arencibia

June 13, 2024

Dealership Rating
Employee Rating

Prompt and friendly staff who are attentive and explain your issue and keep you informed until your problem is resolved More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Ford of Kendall responded

Hi Derek, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2024

Dealership Rating
Employee Rating

Excellent Service and timely delivery of my truck. The staff was courteous and willing to help. Highly recommended. More

by MHASBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda

Jun 13, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 08, 2024

Dealership Rating
Employee Rating

Great customer service provided by the all team in the service, parts and sales departments. More

by RCLEMENTE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! Safe travels!

June 06, 2024

Dealership Rating
Employee Rating

It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e More

by CLAURENCE7114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2024

Dealership Rating
Employee Rating

Excellent service and crystal clear communication, best dealer Ford in souhth Florida. I will definitely recommend More

by Anibal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Felix Ortega

Jun 05, 2024

Ford of Kendall responded

Hi Anibal, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2024

Dealership Rating
Employee Rating

Wonderful service they need to give pay raises to everyone who helped me during my service Monserrat Ortiz,Alexander Larrea,Ariana they made everything run smoothly and they got my truck back before More

by Sergio.depaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Ford of Kendall responded

Hi Sergio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 23, 2024

Dealership Rating
Employee Rating

My car is still not fixed! Paying for a service and can’t get a rental More

by Maruchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felix Ortega , Manager for service department Juan

May 24, 2024

Ford of Kendall responded

Hi Maruchy, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ford of Kendall, LLC (02650). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

May 21, 2024

Dealership Rating
Employee Rating

Great service from Jose in parts, Ralph in service and Rafael the one moving the cars. More

by RCLEMENTE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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