Frank Bitar

Everyone Who worked with me gave exceptional service. They were considerate and very friendly. At the end of our visit they surprised us by letting us use our points as payment. They were considerate and very friendly. At the end of our visit they surprised us by letting us use our points as payment. More

Report | Print

Charidy took my complaint seriously from the last visit. She called me and offered her assistance to resolve my concern. She followed through and walked with me every step of the way. She kept me informed w She called me and offered her assistance to resolve my concern. She followed through and walked with me every step of the way. She kept me informed when the part was ordered to making the apt to install it. When I arrived at greenway service, she wrote a note to the valley to make sure they call her when I arrived. She greeted me with a smile and make sure to check on the truck in the shop to make sure everything was taking care of. This is the best customer's service experience ever. I do hope every person take a lesson on how to provide this amazing experience from Charidy. I Was on the verge of going to a different dealer, but knowing I have Chariday there, I would stay going forward. Happy holidays Charidy and thank you! You are amazing. More

Report | Print

It was easy I got a ride home while waiting for my car then picked it up with ease then picked it up with ease More

Report | Print

This people like to take the money for the customers. They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera a They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera and they didn’t do anything to my car the personnel is so rude. The service manager told to me to bring my car to a different place More

Report | Print

Took way too long for a works oil change 3 + hours. Made appointment and feel it shouldn’t be 3 hours to do a works oil change. Either scheduling too many to close with available techs. Or not enough t Made appointment and feel it shouldn’t be 3 hours to do a works oil change. Either scheduling too many to close with available techs. Or not enough techs. Telling a customer after they arrive it’s going to be awhile is not satisfactory as our time is as valuable as yours. I have been a dedicated customer to your service dept. and not what I expect. More

Report | Print

Great service. Thanks Everyone is very professional. Will look forward to seeing you again Thanks Thanks Everyone is very professional. Will look forward to seeing you again Thanks More

Report | Print

Had my steering wheel replaced with out an apt. Friendly staff very attentive thanks for the help. Even though they were busy and shorthanded the took care of me like family Friendly staff very attentive thanks for the help. Even though they were busy and shorthanded the took care of me like family More

Report | Print

I’ve always been completely satisfied with their professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford dealership 15 minutes from my house. More

Report | Print

Everyone was very professional and they honored a warranty issue with no problem. I would highly recommend their service department! warranty issue with no problem. I would highly recommend their service department! More

Report | Print

Excellent, customer service I was really please with what they Have to offer and delivered what they Have to offer and delivered More

Report | Print