my husband and i went into the dealership to buy a hybrid.
they introduced us to agusto.
he took us and showed us the models that they had on hand and
explained the differences to us.
i had looked on line and was interested in the c max but only
wanted the candy blue color. the dealership only had one on hand so
we test drove that one and agusto went over all the features on the car.
that one was more than i wanted to pay so agusto went on there computers to
try and find me another one. he said there was one coming into the store in a couple
of days so i was able to get that one. i was extremely happy.
sincerely,
louise estus

Was this review helpful to you?    Yes | No Thank you

I inquired online about a 2013 Fusion and came in and worked with Dale Hagerman, he was very polite and professional, we test drove the car and I knew it was the one I wanted. I then came in contact with Ric Roberts the manager, I really appreciated his honesty and upfront pricing and the amount which I was given for my trade. When I went to finalize the deal in Finance, I worked with Kevin and he was also very professional, He walked us through all of our options and in the end we left having a great experience. I am very happy with my Fusion and will be recommending you guys to everyone I know! Thanks again!

Was this review helpful to you?    Yes | No Thank you

I recently acquired a used light truck for my business. Over the past few weeks, I have visited your parts department to purchase a few accessories for the truck, in this particular case, splash-guards, front & rear.

Leo in your parts department was particularly helpful and courteous, and it was appreciated. However, and unbeknownst to me, the splash-guards could not be installed because they were missing the hardware that would attach the guards to the truck.

The problem, and I like to think I am a reasonable smart guy, I could not figure-out how to get the hardware on the truck for the front splash-guards; either did Leo or your Service Dept. -- However, the Service Dept sent me to the ‘Reconditioning Center’.

As I was walking into the building a fella was walking out and asked if he could help me. I explained my dilemma and he took a look at my truck, even looking underneath the truck. He asked if I could wait for a few minutes and he would take it to the back and have one of his folks look at it. -- It wasn't my intent to have them install the guards as I had already paid a lot and wasn't interested in paying anymore…

About 20-minutes later, he brought my truck around with the splash-guards installed; what a surprise. He told me that I needed to get under the truck to see how they fit, so while they were there they simple installed them, no cost…

I thanked him and asked for his business card. He was your Reconditioning Director, Brian Peterson. A nice young man who obviously knows how to take care of business.

I appreciate the professional courtesies extended to me by Mr. Peterson and Greenway Ford and will continue to patronize Greenway Ford for my truck needs.

JR'''

Was this review helpful to you?    Yes | No Thank you

My family and I came in about 3 weeks ago and waited arcoss the street at the smaller dealership for about an hour for a spainsh speaking sales person. Troy Burns came over not a lick of spanish in this young man but he was well informed about the car I was looking at.I did not buy at that time but because of the great impression he left on me and my family we returned and purchased a car from Greenway Ford a couple of days ago. Troy thanks for all your help.

Was this review helpful to you?    Yes | No Thank you

I LOOKING FOR A CAR TO BUY AND I MET DIEGO,AFTER I SUBMIT ALL THE PAPER I DIDN'T GET APPROVED BUT ,BECAUSE I LIKE THE ATTENCION I WILL RECOMENDED THE DEALER TO MY FRIEND AND FAMILY.

Was this review helpful to you?    Yes | No Thank you

Excellent all the attention and assistance of the seller for getting the car I wanted was fabulous, as was the support of all staff assistance for the purchase of the car, and you pay the cost happy when the seller takes the time and attention to give good service. Thanks Diego

Was this review helpful to you?    Yes | No Thank you

Absolutely a terrible experience every time I got out of the dealership since the moment I bought the car was terrible, they had me going for weeks and every time was horrible. they only care to sell cars without customer service or the necessities of the clients.

Was this review helpful to you?    Yes | No Thank you

best sales person ive ever had very understanding work with us without putting pressure got us the deal we wanted thank you and may god bless you and your family mr mrs rafael soto thanks again for our 2013 edge

Was this review helpful to you?    Yes | No Thank you

From the first time I spoke with Teresa until all the paperwork was completed, we were treated with kindness and respect. Eddie was our salesman and we could not have asked for a better guide to a wonderful sales experience. We have purchase several vehicles thru the years but have never had a better relationship. Way to go!!!

Was this review helpful to you?    Yes | No Thank you

I had googled F-150 Lariats for the Orlando area. There were four dealerships that had a vehicle I was interested in. I 'contacted' the dealership through the internet and had immediate responses from two. The first was a dealership in Bartwo, FL. While the internet sales rep was pleasan, I was not satisfied with the answers to questions I had asked. The other contact was Diego Barroso, the internet sales rep for Greenway Ford. I exchanged several e-mails with him and also discussed the vehicle I was interested in on the phone. I set a late afternoon appointment. Upon arrival we met with Eddie Faraldo. I must say that his pleasantness, ability to answer all my questions and non-confrontational behaviors made this car buying experience a pleasant one. I have owned oer 30 cars during my lifetime and most of the negotiations were adversarial. Not so with Eddie. At the end of our negotiations I felt that i had received fair value for my trade and that the dealership had sold me a vehicle market priced. I had done a considerable amount of research on this truck and on my trade. My wife and I were both very pleased. We next met with Robert Hoffman in Greenway's credit department. Even though this was a cash deal someone had to do all the paperwork transferring the new truck to us and that was Robert. Again, a very affale employee who was efficient, courteous, and helpful. Bottom line, both my wife and I joked on the way home how much fun we had buying a new vehicle. What a change from the past.

Was this review helpful to you?    Yes | No Thank you