About Us
Copyright 2014 DR Media Holdings, LLC
Search
Learn more

Greenway Ford

9001 E Colonial Dr., Orlando, Florida 32817
Sales: (407) 275-3200

Makes: Ford|Service Center
 
Excellent
89% Recommend

Overall Rating 4.6

282 Lifetime Reviews

Write a Review
Greenway Ford
282 Lifetime Reviews

Hours: Closed

Greenway Ford Info
Hours
Amenities
About Greenway Ford

Redefining the car buying experience. Greenway Ford is Orlando's largest Ford dealership. Our full-service facility includes sales, service and collision. The master-certified technicians in our state-of-the-art Service Center have the knowledge and experience to service any make and model of vehicle, while you relax in our lounge watching TV, or surfing the internet using our complimentary Wi-Fi. Our Collision Center provides the highest quality work whether a fender bender or major repair. In our resort-style sales showroom, our courteous, professional, knowledgeable, and no-pressure sales consultants are dedicated to providing each of our guests with an exceptional experience. The selection of a new or quality pre-owned vehicle is based solely on your needs and desires. As part of the Greenway Automotive group we have unsurpassed inventory and access to 1000s of vehicles. At Greenway Ford our singular focus is you and our singular goal is your complete satisfaction. We invite you to visit us today and see for yourself how Greenway Ford is redefining the car buying experience.

About This Dealer | Hours of Operation | Amenities

About Greenway Ford

Redefining the car buying experience. Greenway Ford is Orlando's largest Ford dealership. Our full-service facility includes sales, service and collision. The master-certified technicians in our state-of-the-art Service Center have the knowledge and experience to service any make and model of vehicle, while you relax in our lounge watching TV, or surfing the internet using our complimentary Wi-Fi. Our Collision Center provides the highest quality work whether a fender bender or major repair. In our resort-style sales showroom, our courteous, professional, knowledgeable, and no-pressure sales consultants are dedicated to providing each of our guests with an exceptional experience. The selection of a new or quality pre-owned vehicle is based solely on your needs and desires. As part of the Greenway Automotive group we have unsurpassed inventory and access to 1000s of vehicles. At Greenway Ford our singular focus is you and our singular goal is your complete satisfaction. We invite you to visit us today and see for yourself how Greenway Ford is redefining the car buying experience.

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday 11:00 AM - 7:00 PM

Service

Monday 7:00 AM - 8:00 PM

Tuesday 7:00 AM - 8:00 PM

Wednesday 7:00 AM - 8:00 PM

Thursday 7:00 AM - 8:00 PM

Friday 7:00 AM - 8:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday Closed

Parts

Monday 8:00 AM - 5:30 PM

Tuesday 8:00 AM - 5:30 PM

Wednesday 8:00 AM - 5:30 PM

Thursday 8:00 AM - 5:30 PM

Friday 8:00 AM - 5:30 PM

Saturday 8:00 AM - 1:00 PM

Sunday Closed

  • Express Service
  • After Hours Drop-Off
  • Free WiFi
  • Free Coffee
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Instant Financing
  • Rental Car Service Onsite
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
282 Dealership Reviews
Filter Reviews By:


Reason For Visit
Sales (Used)

"Best Car Buying Experience I've Ever Had"

My sales consultant was Juan Mangual. I can honestly say I couldn't have asked for a better car buying experience. I have a lot of animosity towards car dealerships due to less than perfect (or ethical) experiences. I honestly feel Juan was honest, sincere, and followed through with what he said. Overall I’m extremely happy with my purchase and look forward to doing business with Greenway Ford in the Future. -Travis Byrd

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Experience at Greenway Ford"

My experience with Alex Mangual and Terrel was superb. I personally did a lot of research and when you get there and let them know of what you want to look at- there is no upselling or tactics. They help you through the sales experience and what surprised me is after they keep contact and keep asking if you need assistance. Would and would continue to recommend them to anyone I know.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 09, 2014

Thank you for taking the time to write about your experience with us, Rakesh! At Greenway Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Alex and Terrel were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (Used)

"Good recovery by management "

My consultant was just trying to make a quick buck! I won't recommend Linton to anyone I know however Brian and Lee did a great job making me feel like an important customer: I have owned ford vehicles for over ten years now and know what to expect when I walk in. Just because I look young doesn't mean I'm not wise and definitely doesn't mean I'm going to let people like Linton screw me the way he tried. The upper management team called me and spoke to me resolved all of my issues and have followed up over time. The GM even called just to wish me happy birthday which was a great personal touch that I very much appreciated. I have loved this dealership since moving to Florida in 2005 and will continue to love it because of people like Lee and Brian. As long as you have a strong management team in place who appreciate the customers coming in and continuing to invest in their product then Ford will continue to be successful and prosper. I can't thank you two gentlemen enough!

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 09, 2014

Ms. Root - I know this was a situation that took place back in 2013 and that Lee and Brian addressed all of your concerns at that time, including taking care of the issues you had with your car. We are committed to standing behind our product and doing all that we can to ensure that each client is well taken care of. Needless to say, we are sorry, and somewhat surprised, about your impression of Mr. Harris, as he typically receives glowing reviews from his clients. It is very important to us that each of our representatives communications with our clients in a professional manner. Unfortunately, communication is not always at the level we want it to be. I can assure you we understand that our success is based upon long-term relationships and not on short-term profit. Again, I'm pleased that our team was able to address your concerns and we look forward to seeing you again soon. David Nelson, Director of Customer Relations



Reason For Visit
Sales (New)

"Totrally satisfied "

I have purchased three vehicles from Greenway Ford and Abner Jackson has been my salesperson for all of them. I have been totally satisfied with the customer service and the buying experience that I have had with each purchase.. Abner was very knowledgeable of the product. He was courteous and very patient when he went over the features and the benefits of my vehicle. Thanks Greenway Ford and Abner for a wonderful and warm experience. I will highly recommend Abner and this dealership to all my family and friends. I know they will love having Abner as a salesperson as much as I do. I always leave this dealership knowing and feeling like I got the greatest deal. You will being seeing me again soon. Thanks Abner for all your help.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 03, 2014

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Abner and our staff were able to provide you with the knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (New)

"Rick is great!"

We have referred a number of people to Rick because he is great and treats people right. We were happy with our price and purchase and he has continued to support us with anything we need.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 03, 2014

Thank you for the excellent review and recommendation! It is great to know that Rick was able to treat you right. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (Used)

"customer"

Troy Burns is a outstanding salesman very helpful and I am very glad that came there.If there was anyone else I prefer him then anyone else for help.. Thank You Troy..

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Troy Burns

Greenway Ford responded to this review

June 03, 2014

Melvin, I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Troy was able to help you! Thank you so much for your recommendation. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (Used)

"RICK JORDAN GOES OVER AND BEYOND EXPECTATIONS ..."

RICK JORDAN was of great help in pre-approving me for a car loan. What a kind and patient guy! I highly recommend RICK JORDAN in purchasing a car!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

RICK JORDAN

Greenway Ford responded to this review

June 03, 2014

Katherine, it is wonderful to hear that Rick was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you for your recommendation and if you have any questions about the work that was done please feel free to contact us. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (New)

" Excellent Service, Completely Satisfied ,"

I had gone to Greenway ford to just browse my options. I had looked on there website and liked a few models they had in there huge selection of models that would fit anyones budget. As soon as i walked in, i was greeted by the super nice girl at the help desk. I was Then introduced to my AWESOME team. I would even call them the dream team lol. I met Theresa Horde, Internet Sales Director. She welcomed me and made me feel like i was early for my own party lol. Theresa then tossed the torch over to my man Troy Burns!. Troy was Professional,courteous,understanding,and made me feel like we were just a couple of old friends. He helped me get my first car,he gave me a chance and spent the entire morning working with what i had to offer and found a way to make it work. I couldn't believe when the finance officer "Mr giant" pulled me in his office and told me " OK i got some papers for you to sign and then you will be all set" . Little did i understand, there finance department had given me the chance I've been hoping for. Ive been working really hard for years to get my credit up to this point, and i asked so whats next lol. He said to me "Thats t!" I had to ask again lol i was totally dazed and confused to his answer . "you got the car, and you get to drive it home?" he said, like it was no big deal haha. They helped get me the payments i could afford with having hardly any credit. To Troy and his dream team, Thank you for giving me a chance, when others laughed and told me come back when i was serious. I love my Ford Fiesta SE and ill be going back when i choose to get a new car. Definitely Recommend Greenway ford.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 03, 2014

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is great to know that Troy and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. We offer exclusive specials for our Facebook and Twitter followers. Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (New)

"Love my Ride"

My experience with this sale of my car was great I will recommend this sales associate and dealership to my friends and family keep up the good work.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Greenway Ford responded to this review

June 03, 2014

I'm glad to hear you had a wonderful time recently visiting our team at Greenway Ford. We look forward to many more future visits from you. Be sure to check out the latest deals by visiting us on Facebook and on our Twitter page! Sincerely, David Nelson, Director, Customer Relations



Reason For Visit
Sales (Used)

"shakayla fennell"

I would like to thank Troy Burns for his excellent help in finding me a vehicle. He was very professional and he really made my day.I will certainly be sending more business your way. Thank you Greenway Ford.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Troy Burns

Greenway Ford responded to this review

June 03, 2014

Shakayla- Thank you for leaving us this review. We are very happy to hear that Troy could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, David Nelson, Director, Customer Relations

1
...
1 - 10 of 282 results
Recently Reviewed Employees
Reviews of Juan Mangual
Juan Mangual

Internet Sales Consultant

2 Lifetime Reviews

Read Reviews
Reviews of Linton  Harris
Linton Harris

Internet Sales Consultant

6 Lifetime Reviews

Read Reviews
Reviews of Alexis Mangual
Alexis Mangual

Internet Sales Consultant

4 Lifetime Reviews

Read Reviews
Reviews of Troy  Burns
Troy Burns

Internet Sales Consultant

3 Lifetime Reviews

Read Reviews
Reviews of Rick Jordan
Rick Jordan

Internet Sales Consultant

3 Lifetime Reviews

Read Reviews
Reviews of Terell  Depina
Terell Depina

Internet Sales Consultant

1 Lifetime Reviews

Read Reviews
Reviews of Eddie  Faraldo
Eddie Faraldo

Internet Sales Consultant

1 Lifetime Reviews

Read Reviews
Reviews of Abner Jackson
Abner Jackson

Internet Sales Consultant

1 Lifetime Reviews

Read Reviews
Reviews of Theresa  Hordge
Theresa Hordge

Internet Sales Director

1 Lifetime Reviews

Read Reviews

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory