Frank DeCraine | Page 2

We had been shopping for our ideal low miles, excellent condition, and well priced Jeep for a very long and stressful month. And in the process had been in touch with numerous shady characters selling car condition, and well priced Jeep for a very long and stressful month. And in the process had been in touch with numerous shady characters selling cars. The whole process of locating a car, calling on it, getting a bad vibe and some story about how the price online was different from the actual selling price had nearly broken us. Realizing we were putting ourselves in bad company, we decided to start looking up market for our dream jeep. We saw a listing, called, Alexander picked up, yes we have the jeep, yes you can see it, I’ll have it ready for you! The clouds parted and the sun came out! Drive 2 hours and there it was, clean, shiny, as advertised. Our smiles appeared as we have just seen our new car and know this is the one. They just gave us the keys and let us drive it around a bit. It’s perfect, clean, low miles, we of course haggled a bit and the boss, Frank said sure! I don’t think he’s going to quibble over some used jeep when he has high end luxury Range Rovers and a reputation to maintain. However they treated us as if we were buying one of those luxury vehicles. With kindness and respect all the way, detailing the car, efficiently handling the paperwork, and getting us on our way just before close of business. We left feeling great about our decision and the nice folks that helped us along the way that day. No regrets and lesson learned to keep company with the type of folks that have the same values and morals as you in all matters during your time on this planet. Thanks guys! More

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Grade A service by Sean Carter and the entire Land Rover Princeton staff. Highly recommend them. Princeton staff. Highly recommend them. More

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Awesome experience, from beginning to end. Alex was a pleasure to work with and I would highly recommend. Alex was a pleasure to work with and I would highly recommend. More

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Karen was professional and helpful in selecting my vehicle. I would recommend Land Rover Princeton to all my friends. vehicle. I would recommend Land Rover Princeton to all my friends. More

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Regrettably, my experience with Land Rover Princeton has been deeply disappointing and distressing. My initial order with James Erlihk faced complications post his departure, leading to a lack of acknowledg been deeply disappointing and distressing. My initial order with James Erlihk faced complications post his departure, leading to a lack of acknowledgment from the dealership. A subsequent representative, Jeff O’Brien, promised a March delivery, prompting the sharing of sensitive information. Shockingly, O’Brien called on January 17 to cancel the order. As a loyal customer for over a decade, this abrupt cancellation, coupled with the mishandling of sensitive data, raises serious concerns about the dealership's integrity. Currently Urgent investigation with LRJ Corporate and NJ Consumer affairs regarding obtaining sensitive information and having no intention of delivering ordered cars after a year wait. More

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Repeat land rover princeton buyers. Smooth transaction. Everything went as expected. The team worked with our family to ensure we were taken care of. Beautiful car!! Smooth transaction. Everything went as expected. The team worked with our family to ensure we were taken care of. Beautiful car!! More

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This was the fifth Range Rover we purchased from Land Rover Princeton and in particularly Joel who who assisted us with the purchases. Their level of service, personalization and post sale follow conti Rover Princeton and in particularly Joel who who assisted us with the purchases. Their level of service, personalization and post sale follow continues to be exceptional. We would not consider purchasing from anyone or anywhere else. Of you are even thinking of a Range Rover I could not recommend them any higher! You will not be disappointed More

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Just purchased a Range Rover from Jeff O’Brien at Land Rover Princeton. Could not have been happier with the service we received. Jeff and Frank made the sales process easy and painless. Rover Princeton. Could not have been happier with the service we received. Jeff and Frank made the sales process easy and painless. More

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VERY GOOD RFESPONSIVENESS TO OUR QUESTIONS AND WORKED WELL WITH US TO FIND THE RIGHT VEHICLE. WELL WITH US TO FIND THE RIGHT VEHICLE. More

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This is the finest Land Rover dealership that I ever have visited. The staff including Karen, Mike and Frank were fabulous and assisted me in every way possible. They were all very knowledgeable, courteous a visited. The staff including Karen, Mike and Frank were fabulous and assisted me in every way possible. They were all very knowledgeable, courteous and above all honest. I would not hesitate to buy another car at their dealership. More

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