Frank Montmarquet
Frank Montmarquet at McFarland Ford of Rochester

Frank Montmarquet

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of Frank Montmarquet

March 13, 2026

Dealership Rating
Employee Rating

Faster reliable would recommend it to all my family and friends. I don’t never do all my appointments there clean well maintain dealership. More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

Mar 13, 2026

McFarland Ford of Rochester responded

We’re glad to hear you had a fast and reliable experience! It’s great to know our clean and well-maintained dealership stood out to you. We truly appreciate the recommendation to your family and friends!

March 12, 2026

Dealership Rating
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Ease of making appointment. vehicle promised when ready. Friendly service! Vehicle was clean when picked up. Excellent place to do business! More

by mwoodnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

McFarland Ford of Rochester responded

We’re glad to hear scheduling was easy and that everything was ready when promised. Providing friendly service and returning your vehicle clean are things our team takes pride in. We appreciate your kind words and are happy you had such a great experience!

March 07, 2026

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Great service! Appointment when needed. Vehicle done when promised! Great pricing on parts and labor! More

by mwoodnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

McFarland Ford of Rochester responded

We're glad we could get you in when you needed and have your vehicle ready on time. We appreciate your kind words about our service and pricing, and we look forward to helping you again in the future!

March 02, 2026

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We have had exceptional service with the Service Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford More

by gmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Bedard, Lauren Cahill

Mar 02, 2026

McFarland Ford of Rochester responded

We’re so happy to hear you’ve had exceptional experiences with our Service Department! Lauren truly goes above and beyond, we’ll be sure to share your kind words with her. We appreciate your recommendation and your continued trust in McFarland Ford of Rochester!

February 23, 2026

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As usual, they did a great job with everything. Done quickly and efficiently. Thank you! More

by Eric
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

McFarland Ford of Rochester responded

We truly appreciate you taking the time to share this! So glad everything was handled quickly and efficiently. Thank you for continuing to trust us, we’re always here when you need us

February 20, 2026

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The purchase process was very simple and I was able to get on with my day. They also were able to help me with the additions that I made to the vehicle. More

by Dqh
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

McFarland Ford of Rochester responded

We’re so glad to hear the process was quick and convenient for you. It’s great that the team could also help with the additions to your vehicle and make everything seamless. Enjoy your new ride, and thank you for choosing us!

Feb 24, 2026

Dqh responded

Thank you all!!!

February 17, 2026

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Employee Rating

Frank Montmarquet, was a very pleasant person to deal with. Its probably the first time I walked into a service department and was treated very good. He took care of the situation and the service I got w More

by bigfingerpaul182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

McFarland Ford of Rochester responded

We’re so glad Frank made you feel comfortable and well taken care of. Creating a welcoming experience is important to us, and it’s great to hear he delivered. We’ll be sure to pass your kind words along to him!

February 03, 2026

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Jason,Lauren, and Tyler are amazing. They always take great care of my vehicle. Honest and dependable service! More

by STEPHANIE.DRAKE1975
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

McFarland Ford of Rochester responded

Thank you for the kind words! We’re thrilled to hear that Jason, Lauren, and Tyler consistently take great care of your vehicle. Honest, dependable service is exactly what we strive for, and we truly appreciate your trust and support. We look forward to seeing you again!

Feb 03, 2026

McFarland Ford of Rochester responded

Thank you for your kind feedback! We’re glad to hear he was very helpful, and we truly appreciate the recommendation to your friends and family. It means a lot to us, Thank you for choosing us, and we hope to see you again soon!

February 02, 2026

Dealership Rating
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I was in and out with no hassles. There was a clean and comfortable waiting room. More

by Sable23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

McFarland Ford of Rochester responded

We appreciate your kind words! Providing a smooth, efficient visit and a comfortable waiting space is important to us. Thank you for trusting us with your vehicle!

January 13, 2026

Dealership Rating
Employee Rating

Ease of making an appointment. Friendly service advisor! Kept updated on progress of vehicle. Vehicle was ready when promised! More

by mwoodnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re happy to hear that scheduling was easy and that our team kept you updated throughout your visit. It’s great to know your vehicle was ready right on time and that your experience with our service advisor was friendly and helpful. We appreciate you choosing McFarland and look forward to seeing you again

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