Frank Seitz
Frank Seitz at Tulsa Hyundai
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Frank Seitz | Page 2

Service Manager

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.0
23 Reviews
4.0

23 Reviews

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23 Reviews of Frank Seitz

November 25, 2023

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Great customer service and very detailed in work done. Pleased with our first oil change on our new Elantra! More

by kristi.surrett
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Recommend Dealer
Yes
Nov 27, 2023

Tulsa Hyundai responded

Thanks for letting us know, Kristi! We're delighted to hear that you had a great experience with our customer service and detailed work during your Elantra's first oil change. If there's anything else we can assist you with, please don't hesitate to reach out.

November 18, 2023

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We had our car towed and it was a month before we could get any information. When I got ahold of Daniel, he got us a rental car. When I got to talk to Frank, he took care of all our needs and was very he More

by ECONRAD0
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Recommend Dealer
No

Other Employees Tagged: Cooper Houchin

Dec 04, 2023

Tulsa Hyundai responded

We're glad to hear that Daniel helped with the rental car and that Frank stepped in to assist with everything you needed. Their support during a challenging situation must have been a huge relief. Here's hoping for smoother roads ahead!

November 02, 2023

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Bought My car last month only drove it a couple of days. It's been in a shop every sent. Still haven't gotten it back. More

by FLPLCP
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Recommend Dealer
No

Other Employees Tagged: GARY RUTH

Nov 14, 2023

Tulsa Hyundai responded

Hi there. We would love the opportunity to speak with you, however we are unable to find your name in our system. Please contact me directly to discuss this further at (918)995-2725. Sincerely Frank Seitz, Service Manager.

October 19, 2023

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They were very nice and they did everything I needed them to do, however, when it came to keeping me updated, I had a hard time. I would have to call several times before anyone would call back, if anyone ca More

by Bakedpotato405
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Recommend Dealer
Yes
Oct 20, 2023

Tulsa Hyundai responded

Thank you for sharing your feedback with us, Bakedpotato405. We're pleased to know that we met your service needs, and we appreciate your kind words about our work. We apologize for any inconvenience regarding communication and will strive to improve in this area. Your input helps us enhance our customer experience, and we look forward to serving you in the future.

October 08, 2023

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Tulsa Hyundai gives very good service. Each time, I have taken my car in. The work is thorough. Never had any problems. More

by liz_dewitt
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey , Hannah

Oct 09, 2023

Tulsa Hyundai responded

We appreciate your feedback, Liz! Providing reliable and thorough service is our top priority, and we're pleased to hear about your positive experiences. Let us know if we can be of further assistance.

October 06, 2023

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I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle More

by TSMCKINNEY03
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Recommend Dealer
No
Oct 10, 2023

Tulsa Hyundai responded

We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.

September 28, 2023

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The work done is solid. That said, communication was a huge issue during my last service. I had no idea what was going on, and I was unable to reach anyone for days despite More

by drobinett
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Recommend Dealer
No

Other Employees Tagged: Skyler Matsler

Oct 10, 2023

Tulsa Hyundai responded

Drobinett, we apologize for any shortcomings in our service, and we are actively working on improvements with our service agents. Please don't hesitate to contact Frank to discuss any concerns or issues that may have been overlooked and require attention. Your input is important to us, and we are committed to enhancing your experience.

September 09, 2023

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Our Santa Fe 2. 0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go h More

by DAVID@TULSATANKLESS.COM
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham

Sep 11, 2023

Tulsa Hyundai responded

Thank you for sharing your positive experience, David! We're pleased to hear that Tulsa Hyundai promptly addressed the knock sensor fault by replacing the engine under warranty, and that your Santa Fe 2.0 has been running smoothly. We appreciate your decision to choose us, and if you ever need any further assistance in the future, please feel free to reach out. We're here to help keep your vehicle in top condition!

August 21, 2023

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The service department is really improving! Finally, some good customer service even with the construction going on. More

by JAS119671
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Recommend Dealer
Yes

Other Employees Tagged: Cooper Houchin

Aug 21, 2023

Tulsa Hyundai responded

Jas119671, we're thrilled to hear about your positive experience with our service department! We're working hard to enhance our customer service even during the ongoing construction. Your feedback means a lot to us. If you have any more suggestions or comments, please don't hesitate to let us know. Thank you for your support!

August 16, 2023

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Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is More

by eterry0
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Recommend Dealer
No

Other Employees Tagged: GARY RUTH, Megan Barham, Faith Condrey, Cooper Houchin, Daniel Albert , Nathaniel Hall, Macario Jaimes, Maya Ybarra

Sep 06, 2023

Tulsa Hyundai responded

We genuinely regret to learn about your less-than-ideal encounter, eterry0. When acquiring a pre-owned vehicle, we advise considering an extended warranty to help mitigate potential expenses arising from routine wear and tear. Our goal is to ensure that all our customers have a positive experience, and we apologize for your inconvenience.