Frank Serverius

My wife and I had already shopped and Frank are salesman was outstanding in the fact that we looked at multiple vehicles and he was patient and took his time. Plus we got caught a rain storm. was outstanding in the fact that we looked at multiple vehicles and he was patient and took his time. Plus we got caught a rain storm. More

Helpful 0

Report | Print

The Bozard team is such a pleasure to deal with. I am always amazed at the commitment to the customer from the sales to the service department .Frank goes above and beyond to make it a quick and ple I am always amazed at the commitment to the customer from the sales to the service department .Frank goes above and beyond to make it a quick and pleasant transaction. I truly enjoy buying a vehicle from Bozard and its nice to feel appreciated as a customer. How many times can you say that anymore. More

Helpful 0

Report | Print

One of the Best Dealership to buy a new or pre-owned vehicle. Buying my new vehicle from Salesperson Frank Serverius was a very pleasant experience. vehicle. Buying my new vehicle from Salesperson Frank Serverius was a very pleasant experience. More

Helpful 0

Report | Print

I have purchased 5 vehicles now from Frank Serverius at Bozard. Each time we visit Frank, he knows exactly what extras we want so when we talk numbers, it is already calculated in. He is a great asset to B Bozard. Each time we visit Frank, he knows exactly what extras we want so when we talk numbers, it is already calculated in. He is a great asset to Bozard and Ford. Will purchase from Frank and Bozard again in the future. More

Helpful 0

Report | Print

Frank Serverius was AMAZING! He had the car I wanted to drive, out and ready for our scheduled time. Smooth and easy process. I was out the door, with keys in hand in under two h He had the car I wanted to drive, out and ready for our scheduled time. Smooth and easy process. I was out the door, with keys in hand in under two hours. Extremely happy. More

Helpful 0

Report | Print

A wonderful buying experience. A big thank you to Frank Serverius & Rick Garcia for making my day! The whole experience/ transaction went quickly & efficiently. A big thank you to Frank Serverius & Rick Garcia for making my day! The whole experience/ transaction went quickly & efficiently. More

Helpful 0

Report | Print

The great people at Bozard Ford Lincoln have done it again! With the very recent death of a family member, I decided best to trade in my 2020 Ford Fusion for a low mileage, previously-owned Ford Escape. again! With the very recent death of a family member, I decided best to trade in my 2020 Ford Fusion for a low mileage, previously-owned Ford Escape. Circumstances were such that I needed to do it right away - as in today! I had recently purchased a new Ford Maverick for my wife and knew that the folks at Bozard would again take care of everything - and fast. To top it all off, a different family member was in a very serious car accident early the very morning on the day that I needed to get this done. (Side note: he is okay and the accident was not his fault). So I really needed help. Not only did Adam Williams, Frank Serverius and Rick Garcia come through again, but they are delivering the Escape to my home tomorrow (just as they did with the Maverick...which my wife loves, by the way) and the entire deal was done over the phone. Plus, they are taking my Fusion back to the store with my signed paperwork after leaving the Escape with me. I should also mention that I live 30 miles from Bozard Ford Lincoln. When Bozard says they treat people like family, they mean it. Because they do. It's not merely buying a car or truck with Bozard, it's simply good people taking care of other people. They are amazing and I can never thank them enough! More

Helpful 0

Report | Print

Great dealership and excellent service from Frank Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was l Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was lucky enough to have Frank assisting me. In less than 24 hrs the vehicle was ordered, and I was provided the order #. As everyone knows, given the current situation vehicles (especially trucks) are hard to come by and Frank kept me up to date through the process and I took delivery on the 29th of December. Which coincidentally matched his prediction of when the truck would be here. I was pleasantly surprised that there were no games especially since I ordered via the X-Plan and they could have sold the truck for much more $$$, if they wanted to. Finally, if all that doesn't mean anything to you, how can you go wrong buying a car from Santa? Frank is Santa during the holidays at the neighboring Ford's Garage (also a great place), his church and even for plays. He also happens to be one of (if not the longest) tenured employee there which means something given the turnover in this industry. I'd also like to give a shout out to Rick Garcia in Finance that was very organized and made the process smooth and quick with no pressure while reminding me of 0% financing available. This is the 3rd vehicle I bought in 2021 and was among the best experience I have ever had and definitely the best Ford experience (10 of the 46 cars I've owned have been Ford). Finally, I was also surprised they are competitive on pricing for things like window tinting and spray-in bedliners so I had them do that, too. It was cheaper than the place I usually go to for those items and honestly much better jobs done on both. Billy Arndt helped me with those purchases. Everyone was very responsive, even after the sale....I realized I didn't have the code for the SecuriCode pad on my door (about 2 weeks later) and Frank got it to me in literally 2 mins within calling/texting him. More

Helpful 0

Report | Print

I was worried about buying a vehicle during the current covid crisis, however Bozard made the process easy and friendly. Frank helped answer all my questions virtually and Rick walked me through the proces covid crisis, however Bozard made the process easy and friendly. Frank helped answer all my questions virtually and Rick walked me through the process step by step along side my bank. Both went above and beyond and exceeded my expectations. The delivery team was also fantastic. Thank you gentleman for your help and I look forward to doing more business in the future. More

Helpful 0

Report | Print

I wanted to say thanks again to Bozard Ford for another easy transaction in purchasing my wife's Ford Flex. The team at Bozard is special and always make buying a vehicle a simple and exciting process. I easy transaction in purchasing my wife's Ford Flex. The team at Bozard is special and always make buying a vehicle a simple and exciting process. I live 100 miles away and pass multiple dealerships because I know I will be taken care of at Bozard. Special thanks to Bart Mattman and Blake Teears for all their help!! More

Helpful 0

Report | Print