Frank Steffen

Group of people that are driven by a common goal of making their customer feel welcome and appreciated making their customer feel welcome and appreciated More

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I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More

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This dealer and Hussain in particular have been fantastic to work with. They assisted me with a difficult situation as I had to replace a new Porsche which was totaled. I found them on the internet and they to work with. They assisted me with a difficult situation as I had to replace a new Porsche which was totaled. I found them on the internet and they treated me like I was a long time customer. Hussain was amazing as he went well beyond just good service. I highly recommend checking with these folks no matter where you are located (I am currently in Florida) for your new or used car needs. It was refreshing to deal with folks who truly put the customer first. Thanks. More

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Describing Shane; Courteous, Professional, Charismatic. Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals and knew Porsche products. I could not be a happier person knowing I am in a car with exceptional engineering and safety features and that knowledgeable people are just a phone call away. Rae More

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Hussain recently assisted me with an out-of-state purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, expla purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, explaining the car's history, sending videos and pictures. We wanted to see the car in person before completing a sale and were comfortable enough with Hussain's representation to fly up for the day. The car was exactly as presented, and everyone we interacted with at the dealership was a pleasure. I can't recommend Porsche North Olmsted and Hussain enough, especially if you are an out-of-state buyer. More

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Had a great experience getting my 2025 Taycan at Porsche North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything w North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything went the way it should. Definitely recommend him and the dealership More

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Top notch dealership and staff! From start to finish the experience here was great! Shane worked diligently to answer all of our questions and kept us up to date throughout the en From start to finish the experience here was great! Shane worked diligently to answer all of our questions and kept us up to date throughout the entire process. He was very personable and professional, made us feel like family! More

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Very professional and friendly. They were all very attentive to my needs and wants. They were up front about every aspect of the purchase and it was all extremely smooth. Thanks guy They were all very attentive to my needs and wants. They were up front about every aspect of the purchase and it was all extremely smooth. Thanks guys! More

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Hussain greeted me when I walked into Porsche dealer one day, and he treated me with the utmost respect, knowledge and incomparable customer care ever since. He did his best to get me the best car for my ne day, and he treated me with the utmost respect, knowledge and incomparable customer care ever since. He did his best to get me the best car for my needs and made the purchasing process easy and enjoyable. Hussein’s great customer service extends beyond the purchase. He checks with me every now and then to make sure I like my car and if I have any questions or concerns. I enjoy this car so much and I’m grateful for Hussain and all the Porsche team. When you need a Porsche, go to North Olmsted dealer and ask for Hussain! Highly recommended! More

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Excellent experience with the team at this dealership. From Hussain, to Tom in Finance and Frank the sales manager. Highly recommend. Very excited for my new toy From Hussain, to Tom in Finance and Frank the sales manager. Highly recommend. Very excited for my new toy More

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