I have been in Automotive industry since 1993 My hometown is Virginia Beach, Virginia I moved to Maryland in 1999 Customer Service is my passion
Read moreDealership Experience
1 yr, 2 mos
Industry Experience
24 yrs, 7 mos
Specialties & Trainings
Emergency Medical Technician
Licensed Nurse non active
Certified Air conditioning Refrigeration Tech
Army and Air Force Veteran
View more specialties & trainings14 Reviews
Write a Review14 Reviews of Frank Wilson
April 25, 2024
Great job by the service department always have a good experience when going to the dealer experience when going to the dealer More
Other Employees Tagged: Chris Kusterer, Grant Monks
March 27, 2024
Everyone was very kind and professional. Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! More
Other Employees Tagged: Grant Monks
February 11, 2024
their price for maintenance is overpriced especially for an hour it will take to replace the item. I'm taking my problem some place somewhere else. an hour it will take to replace the item. I'm taking my problem some place somewhere else. More
Other Employees Tagged: Chris Kusterer, Grant Monks
December 21, 2023
very good service, professional and polite, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, More
Other Employees Tagged: Chris Kusterer, Grant Monks
December 11, 2023
Excellent courteous service. Appreciate the advisor Mike. Good person. Thank you for keeping my car running! Appreciate the advisor Mike. Good person. Thank you for keeping my car running! More
Other Employees Tagged: Chris Kusterer, Grant Monks
November 14, 2023
When the alert came up that maintenance was required on my Tacoma, I was surprised that I was able to secure an appointment in the same day. The reception crew was polite and moved quickly to process me in my Tacoma, I was surprised that I was able to secure an appointment in the same day. The reception crew was polite and moved quickly to process me in and the maintence crew completed the work in a clean, timely fashion. More
November 12, 2023
Chris was excellent with his professional and personal attention. I trust his judgements and will come back for all my services. attention. I trust his judgements and will come back for all my services. More
Other Employees Tagged: Chris Kusterer
October 12, 2023
Impeccable service department with caring empathetic employees. By far the best service experience I've ever had! I would recommend this service center to anyone with a Toyota. employees. By far the best service experience I've ever had! I would recommend this service center to anyone with a Toyota. More
Other Employees Tagged: Chris Kusterer, Grant Monks , Kurtis Rampersad
September 22, 2023
Chris was my service advisor he’s the man and got my Tesla model 3 serviced in a timely manner as well as Marcus always come to Ourisman for my routine maintenance Tesla model 3 serviced in a timely manner as well as Marcus always come to Ourisman for my routine maintenance More
Other Employees Tagged: Chris Kusterer, Grant Monks , Kurtis ramperstead