Frankie Campbell | Page 2

This was the best experience I had buying a car in Las Vegas. They were willing to work with me and understood what I needed. Ismael was my dealer and his supervisor (cant remembers his name) made sure I Vegas. They were willing to work with me and understood what I needed. Ismael was my dealer and his supervisor (cant remembers his name) made sure I was comfortable with my purchase. More

by BALL.LYNDA32 Verified Customer Verified Customer

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Very great experience, really loved being helped quickly and professionally. Would recommend everyone to go here . and professionally. Would recommend everyone to go here . More

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I was initially promised a vehicle in 2 weeks. It took almost 7 to deliver. During this time period, the only updates i could get was asking for one. Most promises and deals are hand written on pa It took almost 7 to deliver. During this time period, the only updates i could get was asking for one. Most promises and deals are hand written on paper which then mysteriously disappears. I was offered 5.59 apr, which ended up being 6.75... payment was as promised so far. I was also promised, due to the delay of the vehicle, that my windows would be tinted. This was agreed to but they failed to mention that the rear windows came tinted from the factory. They then stated they could not make the front windows darker due to laws... Which i know are false because the last car i got from them, also new, had front windows tinted. Overall... Avoid this dealer. The only reason i came back was to get rid if my original lease with them. More

by Birdmanof702 Verified Customer Verified Customer

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Probably one of the best experiences I've had buying a car. I have been to all Toyota companies in las vegas. Marc and Frank were great.Got me a smoking deal.Customer service was at the top for this stor car. I have been to all Toyota companies in las vegas. Marc and Frank were great.Got me a smoking deal.Customer service was at the top for this store.Thanks again More

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I think that the window sticker specs should have been brought to the negotiating table. I made an assumption that floor mats were included. It was dark outside and I didn’t notice they weren’t in the c brought to the negotiating table. I made an assumption that floor mats were included. It was dark outside and I didn’t notice they weren’t in the car. Needless to say I have to buy them. Also, I was told my trade in amount and the sales rep, Kelli, agree, yet what shows on the paperwork is $850 less. Finally, I asked for the car registration to be included and Frankie told me that they don’t do that. He lied as my friend bought her Toyota there and they included her registration fees. I believe there is quite a bit of misrepresentation going on at this location, which is a legal issue. More

by MJNELSON1US Verified Customer Verified Customer

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He was real patient and friendly excellent customer service kept checking on us, trying to find every different types of solution even took the time explaining my truck futures answering all of my ques service kept checking on us, trying to find every different types of solution even took the time explaining my truck futures answering all of my questions. More

by loveangel2008sd Verified Customer Verified Customer

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Worked with me to get all the information and very friendly and helpful thank you so much friendly and helpful thank you so much More

by matthew.okane1 Verified Customer Verified Customer

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This is a typical dealership that is not working in your best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under th best interest. They are just out to sell a car. I was promised a maximum interest rate, and payments based on that. I signed documents while under the impression that my loan was approved for that interest rate. A WEEK later, I was called by the dealership to come back and re-sign documents because my approved interest rate was 2% higher, and my payment was over $100 per month higher than I agreed to and signed for!! I was told that I could bring the car back and cancel the deal, but there would be a “restocking charge”! This was a complete lie! A dealership cannot charge you a restocking fee when the terms of the loan are not what you agreed to and signed for. The bottom line is that they should not have delivered the vehicle until they knew for sure that the loan was fully approved at the interest rate quoted during the deal. There was no apology from the dealership and it seemed like they didn’t even care. They just blamed the bank for this. Again, a dealership has control over when they deliver a vehicle, and they should have waited for full approval before giving me the keys. More

by dwaynevanmeerten Verified Customer Verified Customer

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David Williams Toyota is very good Dealership. They are very courteous kind and always willing to help in anyway. They are very courteous kind and always willing to help in anyway. More

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They spent much time trying to figure out the best way for us to buy new car. for us to buy new car. More

by WKRANE1912 Verified Customer Verified Customer

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