Fray Banti

This service department updated a software system on my car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 miles from home! I brought it back and they said they would fix it with the new parts. Instead they replaced the recall part and cleared the codes!! They cleared codes to get my car back out the door!! Now 1 day later my check engine light is back on. I had ZERO issues until bringing it in for a recall update. More

by shasta.rhodes Verified Customer Verified Customer

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They made my dream come true very easy. Everyone was so friendly and efficient. I would recommend them to anyone who has credit issues. Everyone was so friendly and efficient. I would recommend them to anyone who has credit issues. More

by intellixbabe Verified Customer Verified Customer

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After a routine oil change a week later the oil ran on the floor of my garage. Failed to repair window tint and paint protection film which the dealer did not disclose. Then telling me I have to pay to the floor of my garage. Failed to repair window tint and paint protection film which the dealer did not disclose. Then telling me I have to pay to repair something the dealership installed. They were polite until I requested these items be repaired. Then became very rude. Just poor customer service all around. They do not take care of the customers concerns and were very rude. More

by REJ39 Verified Customer Verified Customer

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Everyone was so professional and the technician explained everything they did and what they recommend explained everything they did and what they recommend More

by thebuddysystem.ma Verified Customer Verified Customer

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AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE More

by justin@uasst.net Verified Customer Verified Customer

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Good energy as soon as I pulled up the car. Fast and efficient experience service providers were very helpful and accommodating. Fast and efficient experience service providers were very helpful and accommodating. More

by feliciahercule Verified Customer Verified Customer

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Amir and Destiny were awesome. They worked quickly and efficiently. The young man Homer that greeted me when I first arrived exuded excellent customer service. The dealership was v They worked quickly and efficiently. The young man Homer that greeted me when I first arrived exuded excellent customer service. The dealership was very clean. My overall experience was a 10 out of 10. More

by shanika219 Verified Customer Verified Customer

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Had a great experience! Everyone in sales and service welcomed me like family and treated me with respect. Everyone in sales and service welcomed me like family and treated me with respect. More

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Great service! Quick easy, on top of a great job. Perfect customer service. Honestly looks great on this car company. Quick easy, on top of a great job. Perfect customer service. Honestly looks great on this car company. More

by SHAUNTEH.BLANKS Verified Customer Verified Customer

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One star was being generous. They are a pack of wolves in sheep clothing. Beware of their hypes, sale pitches and or trying to increase the Auto loan rate through the back door w They are a pack of wolves in sheep clothing. Beware of their hypes, sale pitches and or trying to increase the Auto loan rate through the back door weeks after your auto purchase contract. They'd request you give them a 5-star rating while sticking a dagger at your back, smiling and patting you on the shoulder. If you must deal with them, make sure you have done your research thoroughly. More

by charles Verified Customer Verified Customer

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