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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,398 Reviews

4612 Alcoa Highway

Louisville, TN

37777

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6,398 Reviews of Rusty Wallace Kia Alcoa

June 12, 2024

Everything about them is top notch! Me and my girlfriend by all of our vehicles from them! More

by stallone6000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne, Court Courtney, Denise Burris
June 11, 2024

They were very knowledgeable and they know what they were doing when they sold us the car I will go back to the dealership for all my future business More

by chrisbillhardt43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ McNeely, Denise Burris
June 11, 2024

I told the service advisor to call me before they did any work other than what we had discussed. He did not call me, and they ran extra diagnostics and charged me for them with out discussing it with me. Whe More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert, and the person who sits at the first computer when you pull in.
June 10, 2024

Great people, great selection, customer focused. Terrible location; not enough room in the parking lot, overcrowded. More

by 4castles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
June 10, 2024

Easy to work with and no pressure to buy. Knew what I wanted and dealership had it More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Court Courtney, Denise Burris
June 09, 2024

Fast reliable service with a great comfortable waiting room. Easy to schedule. An appointment. I'd asked reliable service More

by tomturner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson, NICK MANCUSO, SKYLAR ROSENBAUM
June 08, 2024

The sales people are not overly pushy though the service department is always a wait to get into More

by HEATHERLEWRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Taylor, Denise Burris, NICK MANCUSO, GREG WAMPLER
June 07, 2024

He was friendly, helpful, thoroughly explained the service I would get and did. Followed through the visit beginning to closing the car door when finished. More

by AKAMPWERTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in service
June 07, 2024

Everyone was very polite, knowledgeable, and worked tirelessly to get us the vehicle we wanted; thanks to all and we recommend this dealership to all. More

by gwt1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Witucki, Terry Cook
June 06, 2024

Service and labor fees are too high and forcing people to go elsewhere. For their repairs More

by lisaw175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
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