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Garrett Lough
Garrett Lough at Barry Sanders Supercenter
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Garrett Lough | Page 3

Service Advisor

Barry Sanders Supercenter

4120 West 6th Avenue
Stillwater, OK 74074

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Garrett Lough

January 14, 2024

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Employee Rating

Service guys are amazing and friendly, but I was promised a follow up call to schedule to get windows tinted. A service I paid for that seems to be getting ignored More

by joemckee855
Recommend Dealer
No

Other Employees Tagged: Garrett Lough

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Jan 26, 2024

Barry Sanders Supercenter responded

Hi Mr. Mckee. I want to apologize again for our window tint vendor rescheduling at the last minute. I know your windows have since been tinted, but again please accept our apology. We hope to see you soon for your next oil change. Thanks so much. Sincerely, Jason Banister

January 04, 2024

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I had to have an engine replaced and Garrett and the team was amazing. They did good work and made sure to communicate with me along the way! i cannot say enough good things about this dealership and Garrett More

by Stephanie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Jan 05, 2024

Barry Sanders Supercenter responded

Thank you for sharing your positive experience, Stephanie! We're thrilled to hear that Garrett and our team took great care of you during the engine replacement. Communication is key, and we're glad it met your expectations. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your trust and value your feedback.

December 14, 2023

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Very customer oriented. Pleased with our service and the staff. Very friendly and super helpful. More

by kathygraham479
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Dec 15, 2023

Barry Sanders Supercenter responded

Thank you, Kathygraham479! We're delighted to hear that you had a positive experience with our customer-oriented service and friendly staff. Your satisfaction is our priority. If you ever need assistance again, feel free to reach out. Safe travels and thank you for choosing us! 🌟🚗

December 03, 2023

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Employee Rating

Poor communication. No follow thru on commitments. Received vehicle back-filthy, flat tire, missing bolts, low oil. More

by THEMAILROOMENID
Recommend Dealer
No

Other Employees Tagged: Garrett Lough

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Dec 11, 2023

Barry Sanders Supercenter responded

I am sorry you did not have a pleasant experience with our Service Department. We appreciate your feedback, but as time permits could you call &/or e mail details of your experience? We can only improve with detailed feedback, as it’s important we get it right in the future. Sincerely, Jason Banister (405) 338-9822

November 21, 2023

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Employee Rating

I know my Jeep Grand Cherokee will receive the best care during the oil change. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin McSorley, Todd Clark, Jason Robinson, Michael Ingram, Cameron Frazier , Roger Creager, Angie Enloe

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Nov 27, 2023

Barry Sanders Supercenter responded

Your Jeep Grand Cherokee is in good hands, Annie. We're committed to providing top-notch care during every service, including your upcoming oil change. If you have any specific requests or preferences, feel free to let us know. Thank you for trusting Barry Sanders Supercenter with your vehicle needs.

November 18, 2023

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I won a free oil change from Barry Sanders through Stillwater high school. I expected there to be some kind of catch where I had to pay some thing in order to get this free oil change, but there was a More

by JADISUE1963
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

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Nov 18, 2023

Barry Sanders Supercenter responded

Thank you for the 5 stars! We are proud to be partnered with Stillwater Public Schools!! Helping our community and educators is something we strive for daily! We hope to see you again in the future!

November 11, 2023

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4th vehicle to be serviced at Barry Sanders. Obviously believe in dealership and the service department! More

by d4nurses
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Nov 14, 2023

Barry Sanders Supercenter responded

Thank you, D4nurses. That's incredible loyalty! Your trust in Barry Sanders Supercenter and service department speaks volumes. We appreciate your business and here's to many more reliable services ahead!

October 26, 2023

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I had a very good experience at Barry Sanders, the staff was very helpful and offered me coffee as well. More

by iceman8105george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Oct 26, 2023

Barry Sanders Supercenter responded

We're delighted to hear you had a positive experience at Barry Sanders Supercenter, Iceman8105george. It's great to know that the staff was helpful and even offered you coffee. Thank you for sharing your feedback. We look forward to our next chance to serve you.

October 25, 2023

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Kept me informed and the services were done in a timely manner.and done well More

by BANNTEACH
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Recommend Dealer
Yes
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Oct 26, 2023

Barry Sanders Supercenter responded

Thank you, BANNTEACH! We appreciate your feedback and are pleased to hear that we kept you informed and provided timely and quality services. Your satisfaction is important to us, and we look forward to serving you in the future.

October 20, 2023

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Brought my 2022 jeep in 3 times did absolutely nothing to it still had the same problem since new off there lot.Cannot express enough on how poor their management is. Second car I have bought from Barry Sand More

by Dissatisfied customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin McSorley, Jason Robinson , Wade Benge, Angie Enloe, Austin Fitzgerald, Charles Maynor

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Nov 03, 2023

Barry Sanders Supercenter responded

Hello. We're truly sorry to hear about your experience with your 2022 Jeep. We value your feedback and are committed to assisting with this matter. To better understand your concerns, please reach out to me directly at (405) 742-6000, so I can look at your vehicle records and work toward finding a solution. Thank you, Todd Clark, Service Manager

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