Garrick Rochon
Garrick Rochon at Heartland Chevrolet

Garrick Rochon

Service Manager

Heartland Chevrolet

501 N 291 Highway
Liberty, MO 64068

4.8
107 Reviews
4.8

107 Reviews

Write a Review

107 Reviews of Garrick Rochon

August 01, 2025

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Employee Rating

It was a great experience and a quick speedy process to get me in my new vehicle. More

by TONYLOVER88
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Brown, John Hughes

July 12, 2025

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Employee Rating

I'VE BEEN DEALING WITH THIS DEALERSHIP FOR OVER 25 YEARS, SO I WOULD THINK I APPROVE OR I WOULD BE SOMEWHERE ELSE More

by stambo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hughes

July 03, 2025

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Employee Rating

Was lied to about why it took 2 days to get tires rotated and balanced. They were supposed to do a recall issue also but they wanted truck few more days. This was scheduled 3 weeks out. I took truck back and More

by chris.weikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 30, 2025

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Employee Rating

My first time visiting the dealer for service, and I was very impressed. I watched him with my car as much as I could, and had no complaints whatsoever. I was shown where the customer service lounge was, wh More

by DRUSH64089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Reinhard

June 16, 2025

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Employee Rating

I wouldn’t take my vehicle anywhere else, they do a great job on all my needs to keep my car safe. More

by send2cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brown, John Hughes , Jeffrey

June 11, 2025

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Employee Rating

I was in and out within the time specified. Making an appointment online, very easy. I really like how they send the video of what's going on and keeping me updated for future needs. More

by rpadget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

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Service manager went above & beyond when my car wouldn’t start. He brought a charger to me and when that didn’t work, had a tow truck out to take it in! More

by t johnson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

The Service Manager Eric did not follow through on my completion of service. Two hours More

by GKHARKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 19, 2025

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Employee Rating

My truck looks and runs great since getting the work done there. Very helpful whenever I had questions or concerns. More

by bradpalzkill
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie and Kevin- 5 stars

May 19, 2025

Dealership Rating
Employee Rating

The service department is very friendly and helpful. I liked the video they sent on the inspection of my car. More

by kceagle31962
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Rodriguez

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