Gary Carson
Gary Carson at Tower Honda of Longview

Gary Carson

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
287 Reviews
4.8

287 Reviews

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287 Reviews of Gary Carson

March 23, 2026

Dealership Rating
Employee Rating

Gary was very friendly and helpful. Thank you!! I will be back again for service. . More

by johnstonsl
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Recommend Dealer
Yes
Mar 23, 2026

Tower Honda of Longview responded

Thank you for the five-star feedback! We’re happy Gary provided friendly and helpful service for your Honda CR-V. We look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

March 21, 2026

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Had my oil changed, everyone was super friendly and helpful. The free car wash afterward was a nice touch. This my go-to auto oil change place. More

by jimh87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

Mar 21, 2026

Tower Honda of Longview responded

We’re glad our friendly team made your Honda’s oil change experience pleasant and that you enjoyed the complimentary car wash. Thanks for choosing us as your go-to spot for service. We look forward to helping keep your vehicle running smoothly. Chris Walker General Manager chris.walker@towerhonda.com

March 15, 2026

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Was sitting in the waiting room eating a Snickers Ice Cream with two other customers. It was quite, we were all on our phones minding our own business. Kate comes in with her beautiful bubbly personali More

by mineolagal
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez , Kate

Mar 15, 2026

Tower Honda of Longview responded

Thank you for sharing your visit. We’re delighted that our associates made your wait enjoyable by encouraging friendly conversation as you relaxed with a snack, and that each team member checked in during your Honda Ridgeline service. Chris Walker General Manager chris.walker@towerhonda.com

March 15, 2026

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The communication was nos the best. They never call me to communicate the status of my vehicle neither when was ready to pick up. More

by santi3007
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Kahli Grant

Mar 21, 2026

Tower Honda of Longview responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Walker General Manager chris.walker@towerhonda.com

Mar 21, 2026

Tower Honda of Longview responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Walker General Manager chris.walker@towerhonda.com

February 27, 2026

Dealership Rating
Employee Rating

Friendly atmosphere, knowledgeable staff who are very helpful and a seamless check-in and check-out. More

by Bjylitalo
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

February 04, 2026

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Employee Rating

Always attentive to my needs. Keeps me informed of my progress in the shop while I am waiting More

by BIGED72752
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

November 28, 2025

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Very professional dealership, easy going as well. Waiting room very comfortable. They were able to fix our car problem well. More

by REDEAN1917
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

November 14, 2025

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Great dealership! Service is always superior. The sales department was great when I bought my car in July. Shannon and Matthew have gone out of their way to help me More

by lcol12003
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Recommend Dealer
Yes

October 22, 2025

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Always have a great experience with Tower Honda. Friendly, professional, and efficient service on a consistent basis. More

by hannah24
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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