Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
434 Reviews
4.8

434 Reviews

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434 Reviews of Shannon Gonzalez

April 11, 2026

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Employee Rating

They are honest and helpful plus they always wash my car! The waiting room has free ice cream goodies. More

by patkesl
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

Apr 11, 2026

Tower Honda of Longview responded

Great to hear you found our team honest and helpful, and that you enjoy the complimentary car wash and ice cream treats in our waiting area. Shannon is thrilled to have helped keep your Honda Pilot looking its best. We appreciate your five-star review and look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

March 29, 2026

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Employee Rating

Shannon was very efficient and explained exactly what they did. It was detailed perfectly Everyone one was very friendly More

by shannyg05
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

Mar 29, 2026

Tower Honda of Longview responded

Thank you for highlighting Shannon’s efficient service and clear explanation of the work on your Honda CR-V. Our team appreciates your kind words about our friendly staff. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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It was good. Shannon was very professional. She explained things that were found and gave me her recommendation on what can be done. More

by mscott1214
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

Mar 23, 2026

Tower Honda of Longview responded

Thanks for sharing about your experience with Tower Honda of Longview. We appreciate your business and hope to see you again soon! Chris Walker General Manager chris.walker@towerhonda.com

March 21, 2026

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Had my oil changed, everyone was super friendly and helpful. The free car wash afterward was a nice touch. This my go-to auto oil change place. More

by jimh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

Mar 21, 2026

Tower Honda of Longview responded

We’re glad our friendly team made your Honda’s oil change experience pleasant and that you enjoyed the complimentary car wash. Thanks for choosing us as your go-to spot for service. We look forward to helping keep your vehicle running smoothly. Chris Walker General Manager chris.walker@towerhonda.com

March 15, 2026

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Was sitting in the waiting room eating a Snickers Ice Cream with two other customers. It was quite, we were all on our phones minding our own business. Kate comes in with her beautiful bubbly personali More

by mineolagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson , Kate

Mar 15, 2026

Tower Honda of Longview responded

Thank you for sharing your visit. We’re delighted that our associates made your wait enjoyable by encouraging friendly conversation as you relaxed with a snack, and that each team member checked in during your Honda Ridgeline service. Chris Walker General Manager chris.walker@towerhonda.com

March 14, 2026

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Friendly staff, clean waiting room, snacks are awesome! Shannon is an excellent service manager. I would recommend her to any customers. More

by NIKKIACA98
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

Mar 14, 2026

Tower Honda of Longview responded

Thank you for noting our friendly staff, clean waiting room, and snacks. We’re glad Shannon provided excellent service as our service manager and that your Honda HR-V is in great shape. We look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

February 28, 2026

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Employee Rating

Shannon is great, I really enjoy your dealership for all of my new and service needs More

by SALES@BAGLEYTRACTOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

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Employee Rating

Friendly atmosphere, knowledgeable staff who are very helpful and a seamless check-in and check-out. More

by Bjylitalo
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

February 21, 2026

Dealership Rating
Employee Rating

Always able to fix any issue and Shannon is awesome. I love my Honda. Awesome More

by TINSHOE112
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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