Gary Gardner | Page 8
Service Advisor
Cowboy Chrysler Dodge Jeep Ram
1121 E Lincolnway
Cheyenne, WY 82001
89 Reviews
Write a Review89 Reviews of Gary Gardner
July 30, 2020
The service to my truck was good, the only thing was when the service was complete they left my truck outside with the passenger side window down and it rained. The result was a very wet seat. the service was complete they left my truck outside with the passenger side window down and it rained. The result was a very wet seat. More
Other Employees Tagged: Richard Ortega
July 01, 2020
Had to return to the dealership less than 24 hours after my truck had been "serviced." The person i. The service department was rude, condescending and very disrespectful. I will not. E returning to Cow my truck had been "serviced." The person i. The service department was rude, condescending and very disrespectful. I will not. E returning to Cowboy Dodge for ANYTHING! More
Other Employees Tagged: Richard Ortega
June 30, 2020
No issues, got me right in and addressed recall ASAP. Don’t like how your making me type in 25 words if I can make my statement in less. Should fix that!!!! Don’t like how your making me type in 25 words if I can make my statement in less. Should fix that!!!! More
Other Employees Tagged: Mark Moore, Richard Ortega , Cecil Hugie
June 25, 2020
The dealership is ok. The service Department is top notch...the sales staff was so so...and the finance manager is something else...but expected notch...the sales staff was so so...and the finance manager is something else...but expected More
Other Employees Tagged: Jonathan Castillo, Mark Moore, Richard Ortega , Zack Ben-Attar, Cecil Hugie, Danny Vasquez, Todd Barnes
June 24, 2020
Excellent customer service. Completed much faster than expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. More
Other Employees Tagged: Mark Moore, Richard Ortega , Cecil Hugie
June 24, 2020
Very dissapointed. Had an oil change and service done. Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new filter along with the new gasket. Not good. My engine was completely covered with oil and my barn floor now has a huge oil stain on it. My wife and I worked for two straight hours to try and get the floor clean but to no avail. Have to live with it now. Drove to Cody Wyoming last week with the camper and the yellow check engine light came on. Never did it before. All the gages read fine. Truck ran fine. Checked all the plugs under the hood and one snaped in a little bit near where the oil filter is. The yellow check engine light went off and never came on while in Cody and never came on the entire trip back. Started the truck up one morning while in Cody and the "Preform Service" alert came on. Evidently the mechanic never reset it. Had to google the steps to reset it myself. This is the second time Cowboy Dodge never reset it. Really considering on changing where I have my truck serviced. Should not be a hassle. Kirk More
Other Employees Tagged: Ricky Keefe, Kinzor Hoover, Mark Moore, Richard Ortega , Joseph Dominguez, Michael Harrison, Cecil Hugie, Danny Vasquez, Matt
June 17, 2020
Working with Zach was great! There were a few bumps at the beginning but he worked it out and I am loving my new Wrangler!! the beginning but he worked it out and I am loving my new Wrangler!! More
Other Employees Tagged: Jonathan Castillo , Zack Ben-Attar
June 13, 2020
They did a wonderful job replacing the clutch, flywheel, and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The managemen and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The management, service advisors, and mechanic I interacted were all very friendly and helpful throughout the process. More
Other Employees Tagged: Mark Moore , Cecil Hugie, Matthew Murdock, Allen Burch
June 12, 2020
Outstanding service provided by the service dept for my 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle More
May 21, 2020
Friendly and courteous dealership. Vehicle was ready when promised. Vehicle was also checked for any open factory recalls. I’ll definitely return for my next service. promised. Vehicle was also checked for any open factory recalls. I’ll definitely return for my next service. More