Gary Grote
Gary Grote at Executive Jeep
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Gary Grote | Page 2

Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of Gary Grote

March 30, 2024

Dealership Rating
Employee Rating

It's always clean, calm, and friendly. Sometimes I even look forward to my oil change because nobody can reach me, I'm left alone, and I can have a quiet cup of (free) coffee all to myself More

by dmartin552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 30, 2024

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2024

Dealership Rating
Employee Rating

Prompt and courteous service. Friendly advisor and wait time for the oil change was minimal. Overall very good experience More

by Kevin
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 30, 2024

Executive Jeep responded

Thank you, Kevin, for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

March 28, 2024

Dealership Rating
Employee Rating

The customer service is great. They make you feel welcome The customer service is awesome they make you feel comfortable. They take a video explaining wht there doing to the your c More

by FELISABAKER72
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 28, 2024

Executive Jeep responded

Felisa, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

March 24, 2024

Dealership Rating
Employee Rating

I always have great experiences here. Gary took me in on time,explained the procedure, made great recommendations for me,kept me informed and was super nice More

by ILUVMYNEPHEWS
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 24, 2024

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

March 23, 2024

Dealership Rating
Employee Rating

I don't think they did a thorough job when assessing my car and it took too long. There was a $451 charge for diagnostics which I found terrible! I think the charge was to cover the mistake in ordering a p More

by Mitzipoo
Recommend Dealer
No

Other Employees Tagged: Gary Grote

Mar 27, 2024

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 22, 2024

Dealership Rating
Employee Rating

Quick and courteous I love the service I receive at this particular dealership. They are always professional. More

by jcordero01
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 24, 2024

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2024

Dealership Rating
Employee Rating

Love coming to the dealership. Very comfortable experience. I'm always out in time for work. More

by reieva
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 19, 2024

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

March 19, 2024

Dealership Rating
Employee Rating

Dropped my car off for an oil change and whatever else it needed. Gary kept me updated on the work etc. More

by jcarlso
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 19, 2024

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 19, 2024

jcarlso responded

Very satisfied with the service.

March 19, 2024

Dealership Rating
Employee Rating

Professional. Easy to schedule. Good job all around. Gary listened to what I was concerned about about explained my options. More

by CheshireRalph
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 19, 2024

Executive Jeep responded

Ralph, We are very happy to hear Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2024

Dealership Rating
Employee Rating

I have been going there for quite some time. I have always been treated with excellent care. They always make sure my service is done right the first time. More

by pzambory44
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 15, 2024

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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