Gary Peters
Gary Peters at Key Hyundai of Salem

Gary Peters | Page 2

Service Director

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

3.9
25 Reviews
3.9

25 Reviews

Write a Review

Industry Experience

26 yrs

Specialties & Trainings

Hyundai Master Certified

25 Reviews of Gary Peters

October 04, 2019

Dealership Rating
Employee Rating

Great customer service Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They w More

by Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie

October 01, 2019

Dealership Rating
Employee Rating

Very bad service department all stats with the manager I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn' More

by RIVERHAWK21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 08, 2019

Key Hyundai of Salem responded

I'm extremely sorry that your recent service visit did not go well. We made a mistake and damaged your vehicle. We fully admitted that we were at fault and owned up to it. We also took care of the concern immediately and provided you with a vehicle while it was being fixed. I did everything I could to make the situation right. I'm sorry that you are not happy with the outcome of what was done. I have taken care of the situation with my technician as well. We made a mistake which people do from time to time because we are not perfect. But I believe we stepped up and were completely honest about everything and did the best we could to make you happy. Unfortunately, I don't think that could ever happen. As far as the body shop and resetting your seat. It did not happen but I believe everything reset because they had to disconnect your battery to repair the bumper because of all the sensors behind it. If there is anything further that I can do for you please don't hesitate to contact me with any questions or concerns. Once again I'm truly sorry that we made a mistake while working on your vehicle.

August 18, 2019

Dealership Rating
Employee Rating

MY DEALERSHIP I've been a loyal customer at Salem Hyundai for years. Service dept. has always been great to deal with. Staff has changed over the years and currentl More

by tracyj62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega , Mike Abi-Aad

July 17, 2019

Dealership Rating
Employee Rating

Hyundai I recently had my Hyundai serviced. The service was excellent and the staff Was courteous and professional. The wait time was good. I will be back More

by hip415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 08, 2019

Dealership Rating
Employee Rating

In and out real fast I just had a rejected sticker fixed. My car failed because of chip in windshield. Got it fixed, right in right out. Gary is a good manager and is very More

by MARIANB629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 24, 2019

Dealership Rating
Employee Rating

My service Service was great. I took the shuttle from the dealer and they picked me up promptly when my vehicle was done. Gary was very courteous and customer fr More

by MARIANB629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 07, 2019

Dealership Rating
Employee Rating

Amazing Both services people were great to answer my questions and even make corrections on my initial quote for the repair required to pass the inspection. N More

by LUCIEYSGRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Abi-Aad

June 01, 2019

Dealership Rating
Employee Rating

Oil change and break job The service department is run efficiently and with courtesy. They’re very knowledgeable when answering my many questions. I’ve never had a bad experie More

by JRED4455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Abi-Aad

May 22, 2019

Dealership Rating
Employee Rating

Excellent service and friendly staff I actually went in for repair & maintenance for my 2006 Hyundai Sonata. The service dept gave their opinion and advise on the best way to go about bri More

by Carowner lps456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russ Fournier, Nancy Vega , Mike Abi-Aad, Tom Adams

May 14, 2019

Dealership Rating
Employee Rating

Quick appointment Called for an appointment for a follow-up and Mike asked me how soon I could make it in that same day, great service. Was greeted by Nancy as I entere More

by Pinewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Vega , Mike Abi-Aad

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