Gary Vogt
Gary Vogt at Ferman Chevrolet - Tampa
Refer Me

Gary Vogt | Page 11

Service Advisor

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

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3.8
118 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

49 yrs, 2 mos

Languages Spoken

English English

3.8

118 Reviews

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118 Reviews of Gary Vogt

April 18, 2018

Dealership Rating
Employee Rating

Adaquate service Wait times are far too long. Way too many cars come in for amount of advisors and techs there are. My advisor also tried to inform me my car wasn’t co More

by seanparkinson8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Apr 20, 2018

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2018

Dealership Rating
Employee Rating

Was decent Customer service is always good. I just hate I had to spend out $ & I didn't know my warranty had just expired but overall the service is very good More

by WEEZ29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 13, 2018

Dealership Rating
Employee Rating

Excellence Service was excellent. I came in without an appointment and they took care of me with no problem. They called with price for See i.e. quickly and ac More

by pgeiger555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian manager of service is the best

Apr 16, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Great to hear that Gary did a good job for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Dealership Rating
Employee Rating

Good Service The service received at this time was very good I just recommend improve the waiting time for peoples who had a previous appointment, thank you. More

by danielromlag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zeyad "Z" Altuama

Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 4 star rating. So happy to hear that you had a great experience working with Gary and Z. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Dealership Rating
Employee Rating

Gary Vogt was my service advisor at Ferman and he was great! Gary Vogt is friendly and professional and that's why he handles all of my service needs at Ferman Chevrolet of Tampa. Keep up the outstanding work! More

by JDFITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Dealership Rating
Employee Rating

Always there to help Gary Vogt is the best! Always there to help with my truck for more than 10 years now! He is the best and Ferman is very lucky to have him More

by BONNIE.CALHOUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 12, 2018

Dealership Rating
Employee Rating

service excellent courteous friendly and always available when needed. follow-up to service needs always timely. I had an emergency at home. car would not st More

by rola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Howard Nardin

Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Great to hear that Howard and Gary did a good job for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 11, 2018

Dealership Rating
Employee Rating

Fast and efficient I took my SUV in to find out why a service light on the dash had suddenly come on. They handled the problem quickly, did a total checkup, and made rec More

by GloriaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 11, 2018

Dealership Rating

Ferman Chevy If you don’t mind waiting for two hours for an oil change and if you have an issue with your car. They don’t communicate with you on what the issue un More

by TRAVIS8406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Hello Travis, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience this may have caused you. I looked into your concerns and see nothing about an oil change being done but I was made aware that you came into dealership with a tire that needed to be repaired, ABS light and Air Bag light that were on. So it wasn’t just a simple tire repair....these other items do take some time to determine what is causing them. You decline all services other than the tire repair and were not charged any diagnostic fees to determine why the light were on. If I can be of any assistance in the future please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 10, 2018

Dealership Rating
Employee Rating

Oil change Always a good experience when I take my truck in. Service waiting room comfortable and clean. They always keeps you informed on the work that's bei More

by COSCEOLA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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